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View Full Version : Puter help needed please!


Jan
February 21st, 2002, 00:42
A friend of mine is having intermittent problems getting past a windows protection error on startup. Any ways around this?
keith
February 21st, 2002, 00:43
pull out all the stops. back up everything they want saved and reformat!
Jan
February 21st, 2002, 00:49
Bit hard to backup when she can't get further than the windows protection error.

Sometimes she can get to start in safe mode then restart and it is fine then. But several attempts today she only gets the WPE.
Jan
February 21st, 2002, 01:16
Temporarily fixed :D

I will check her puter tomorrow while I babysit for her. She is going to have a baby!!! :nervous:
Canuckkev
February 21st, 2002, 01:47
Okay, when she boots in safe mode, or if you have any access to windows, go to Start, Search (or Find Files/Folders). Then search for "*.pwl". Then, delete the file, and the password will be reset.
Jan
February 21st, 2002, 01:49
Why would *.pwl be causing that?
Canuckkev
February 21st, 2002, 01:49
That's the login password.
Jan
February 21st, 2002, 01:54
Yeah I know that but she doesn't have a login password, but it will stuff up her other passwords, like DUN etc but that is no problem.

It is my old faithful computer so I worry about it :cry2:

I will check everything tomorrow, it is a bit hard on the phone to diagnose. At present she is reinstalling win98 to fix any hiccups hopefully.
meow
February 21st, 2002, 02:14
It needs greasing. Don't you know anything? :devious2:
Jan
February 21st, 2002, 02:16
Ok I will try the lanolin dip tomorrow :)
ln
February 21st, 2002, 05:13
Similar thing happened to me a while back.
It was hardware failure. The ventilation somehow was broken and the CPU overheated. The computer would work fine for a moment then it became too hot and WPE popped up. Rebooting did not do any good while the CPU was still hot.
Jan
February 21st, 2002, 05:20
I think leaving it off overnight should cool it down a bit ;)

She has it up and working again, but thanks all for your help. Reinstalled Win98 but I will still take a look tomorrow while I am there to check everything :)
Robert
February 21st, 2002, 05:20
Windows Protection Error? Is it a Dell/Gateway? Just wondering..
Jan
February 21st, 2002, 05:27
nope.....not sure we have that here :)

It is a real computer now that I have changed HD, motherboard and various other bits and pieces over the years.
Baggio
February 21st, 2002, 08:22
well.. with problems like that, I'd say its a hint that a harddrive image should to made and saved in case future probs come again...

typical m$ problem really..
Akalon
February 22nd, 2002, 01:20
Originally posted by Jan
nope.....not sure we have that here :)


Yes we do. ;) :p
Jan
February 22nd, 2002, 01:24
Seems that the reinstalling of the OS fixed the problem anyway. (or maybe it was the lanolin dip :p )