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Hostgool - Is this what you call professional ?

Surfz
December 23rd, 2006, 23:52
Related to the following topic : http://freewebspace.net/forums/showthread.php?t=2177533&highlight=hostgool

This is how the conversation went :

Asian Surfz
to sales

Dec 22 (2 days ago)
Hi there, i've paid through e-gold 2 hostgool's account for 2 domain names. support @ hostgool.com sent me this link http://www.hostgool.com/domain/ and i was confused about the hosting package needed 2 choose as i'm not hosted under hostgool.

sales@hostgool.com
to me

Dec 22 (2 days ago)

Hello Asian,

We need to setup your domains hosting to your domain, so if you need
to host them in hostgool - then we offer hosting starts from only
$1.59 up to 1000MB we offer a very fast servers and you will test this
your self, if you do not need to host them at hostgool we will fell
sorry but you can host your site out of hostgool and we give you the
the top 10 web hosting companies in the world to host your domains -
if you can not pay to any hosting company pay CC you we will help you
open your hosting account then will let you for them.
http://www.hostgool.com/huge-Space-and-bandwidth-special-offer.htm

Asian Surfz
to sales

Dec 22 (2 days ago)
i do not need hosting from hostgool neither from the offers. i just need the domain names and i have already paid for them.

sales@hostgool.com
to me

Dec 23 (1 day ago)

Hello,

Why you do not need your hosting from hostool we do not foce you to
host them with us, you can get hosting in many popular companis!, if
you do not want to all of this offers we can not give a discount and
you can get your domains on it's real prices.

Until now my domains are not registered and there isn't a single reply from them!
Note : Average email reply response time - (5-12 Hours)

So fellow FWS Users. Is this what you call professional ?

James
December 25th, 2006, 16:42
Sign up today for 100GB of web space and 1000GB of bandwidth for $3.95 per month*

I'd never trust such a business. I mean, overselling is a tool.. but not the only tool to rely on.

tumble
December 25th, 2006, 18:43
I'd never trust such a business. I mean, overselling is a tool.. but not the only tool to rely on.

correct you are on that.

brutetal
December 25th, 2006, 18:48
Yup, I agree.

That's too good of a deal. Who knew you had to get a hosting account to use the domain names.
I didn't even see any text related about that.

AMC
December 25th, 2006, 19:42
yeah, also that is massive overselling .... its not to bad on a small scale =)

ganesh.rao
December 25th, 2006, 22:43
Dude, the best thing to do is to register your domains yourself and then lodge a complaint in eGold (I dont know how it works though, but in PayPal its there.)

Before that guy buys your domains and registers it. Please go ahead and buy them yourself.

James
December 26th, 2006, 05:28
Egold works in such a way that you cannot recieve any kinds of refunds whatsoever, I've been scammed off EGold a lot of money and nothing was done about it.

AMC
December 26th, 2006, 09:16
they should be closed down, at least with paypal you can file disputes

Surfz
December 26th, 2006, 11:44
I'd never trust such a business. I mean, overselling is a tool.. but not the only tool to rely on.
I've noticed about that but i was too careless and attracted to the price of the domain name offered so i didn't really take much consideration on the overselling part. How careless of me ...

Yup, I agree.

That's too good of a deal. Who knew you had to get a hosting account to use the domain names.
I didn't even see any text related about that.
Yup it is not even stated in the web nor in this particular topic create by hostgool's employee

Dude, the best thing to do is to register your domains yourself and then lodge a complaint in eGold (I dont know how it works though, but in PayPal its there.)

Before that guy buys your domains and registers it. Please go ahead and buy them yourself.
Well i've bought the domains from namecheap but i would definitely like to have the money refunded or at least an apology. Their ticket support system is useless and they reply e-mails like snails. besides that, they're enjoying christmas like nobody's business and my mails are being ignored!

HQHost.net
December 29th, 2006, 07:02
Hello. Did you make backups on your PC? If yes, You had to change your hosting yourself.

Decker
December 29th, 2006, 07:41
Hello. Did you make backups on your PC? If yes, You had to change your hosting yourself.

What ?? :confused4

At the http://www.hostgool.com/domain/ page you posted it does force a choice of hosting package, unless that's been recently added, so did you take the package and want to move the domains or just have the DNS changed?

Dini
December 29th, 2006, 11:18
at least they don't overselling

please read the following information regarding your new order as hostgool do not overselling

Keagle
December 29th, 2006, 14:38
Hello. Did you make backups on your PC? If yes, You had to change your hosting yourself.

Did you even read the post? Or are you hallucinating?


Surfz, good job on buying them with Namecheap. How much did you lose alltogether?

Surfz
December 30th, 2006, 11:36
Hello. Did you make backups on your PC? If yes, You had to change your hosting yourself.
I'm sorry I think you've posted this in the wrong topic.

What ?? :confused4

At the http://www.hostgool.com/domain/ page you posted it does force a choice of hosting package, unless that's been recently added, so did you take the package and want to move the domains or just have the DNS changed?
Hostgool's sales representatives did not inform or notify me in any form about Domain names registered must be attached to a hosting package from Hostgool or it's affiliates. Through e-mail, they even clearly stated that .com domain names are available for registration for 4.50 USD paid through E-Gold.
This topic is a good proof - http://freewebspace.net/forums/showt...light=hostgool

at least they don't overselling


They are not overselling ??? Then why are they advertising their affiliates business plans more than their's ? weird ain't it ?
Take a look http://hostgool.com/huge-Space-and-bandwidth-special-offer.htm

Did you even read the post? Or are you hallucinating?


Surfz, good job on buying them with Namecheap. How much did you lose alltogether?
Lost 9 USD and no reply until now so fellow mates please do not be fooled by Hostgool's extreme domain prices.

charlesgan
January 9th, 2007, 19:39
yes, the email sound like not at the professional level as we expected.

however, the statement spoken in correct. where domain special offers, only valid for new hosting plan with them.

there is other hosting company like : lypha
that offers $1 per domain, unlimited buying.
THis offer only valid for their hosting client only.

good luck! :beer:

HQHost.net
January 10th, 2007, 04:30
Hello. Sorry for my post. I was very sleepy.

Surfz
January 11th, 2007, 03:26
no problem at all ... anyway just to let every know that since then no replies have been sent back to me and seems like they're dead !

Dan
January 11th, 2007, 12:09
no problem at all ... anyway just to let every know that since then no replies have been sent back to me and seems like they're dead !

Surfz, as was said so many times on this site, you get what you pay for.
Seriously, did you expect professionalism from them at that price?

Surfz
January 11th, 2007, 23:53
well it's true that you get what you pay, and this rule applies to domain name registrations and hosting packages. which i initially didn't care much about the domain part ;) my bad but Hostgool really sux

Trance ADdix
January 12th, 2007, 19:19
Hello. Sorry for my post. I was very sleepy.

rofllmao:lol:

Dini
January 12th, 2007, 19:27
They are not overselling ??? Then why are they advertising their affiliates business plans more than their's ? weird ain't it ?
Take a look http://hostgool.com/huge-Space-and-bandwidth-special-offer.htm


I was remarking the grammar error ;)

Eclouds
January 13th, 2007, 14:48
Oh my goodnesss... unbelievable. I am blown away by their emails. I cannot believe they aren't even talking about your domains but simply trying to get you to buy hosting from them... file a chargeback asap.

Surfz
January 13th, 2007, 22:25
file a chargeback asap.

Is there anyway to do so? as i do not have any knowledge in such field

Eclouds
January 16th, 2007, 14:09
Call your bank and say it was unauthorized. Or go to your bank and tell them the situation.

Surfz
January 18th, 2007, 03:53
well i paid through e-gold and my e-gold isn't connected to my bank acc so i don't think so that'll help :(

Eclouds
January 27th, 2007, 01:46
In that case, I think you have no choice other than to bite the bullet.

Surfz
January 28th, 2007, 04:10
well yeah it was a great lesson for me and hopefully to every1 else who visits this forum ;)

vishi
January 31st, 2007, 02:52
To be fair, most web hosting companies are responsible.
Almost every web hosting company oversells their bandwidth. A hosting company that offers Huge bandwidth plans is, by definition, overselling their bandwidth. The point I really want to drive home is that the risk of overselling exists even if the web hosting company DOES NOT OFFER Huge bandwidth. Clear enough? You are not safe simply because you have selected a hosting plan with a fixed bandwidth allotment. If you select a web host that offers Huge bandwidth on any plan, you are DEFINITELY at risk of overselling problems. If you select a webhost that offers only fixed bandwidth plans, you are PROBABLY at risk.

And see what they are writing about the other hosting companies... Isn't it great? And it seems, it's one person company... The point I really want to drive home is that the risk of ....

Archbob
February 3rd, 2007, 20:12
Seriously domains are like $8 a year, how much can you expect to save. If you can't pay $8 a year, I can't take you seriously as a business.

Also I wouldn't host with a host that can't speak english properly.





  
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