rolly
February 10th, 2007, 23:35
Well, end of another deal, lol.
As some of you know from my prev threads, I had ordered a server from LsComputers.
Anyways, I am done with him, just wanted to share my lessons with people here.
Mayn, I don't even know if he is a legal business, or just a guy operating from MSN. No website, no telephone, no email support, no timely response .. nothing.
His website is being revamped from past 1 year, lol, I wonder what he is doing with it.
I paid him timely for 2 months. Just a brief overview of "Services."
He quoted me $175 intially. Thats what I paid him first month.
Now 2nd month he said its 200$. I said why the hell? He said 175$ was only for the first month. From 2nd month onwards it gonna be 200$. I said why didn't you tell it earlier. He simply said, maybe I forgot. lol. I didn't bother much, and paid him 200$.
Plesk with MS-SQL extension was a part of offered package. But I never got it. It costs like 25$ a month extra from swsoft (plesk). I kept on daily asking him for this from day 1, and he always replied like - "Tomorrow for sure." But that tomorrow never came. It kept on happening for 2 months. Server downtime was like atleast 1 hour everyday for 2 months on average. Everytime he said sorry and cool.
Last week I told him - if you could get everything sorted, I'll continue with you and pay for next month. He didn't do anything, and on 9th evening (the payment day for next month), disabled server. When I contacted him, he said since you didn't pay during the day, we disabled the server. No mail, no notification, whatsoever. Now he quotes a line of mine where I in frustration said him last week that "ok, I don't need mssql" and says - Sir, you yourself said you don't need MSSQL for plesk now. lol .. playing like kids, lol
Actually, he knows that I have loads of development work going on it, so I can't help but pay if he blocks all my data stored there.
I am very sure he is just a one man show, who rents servers from somewhere and offers them to people further.A simple set of lessons:
Before ordering dedicated servers, make sure the concerned company has got a working website, is a legal business, a "running company", a good support system, something like a client account area, telephone support most importantly and does not use free emails like google or yahoo ones for paypal payments.
Also make sure that their paypal accounts are "Verified" accounts.
Also, I request the people on this great community of FWS to maybe start making a list of reliable hosts (dedicated I mean here). It will be a great help to all people who are relatively new in the field of hosting. Reliability gets very important when you need servers for the internal development work of your company. I have 7 full time programmers, and suffered like losses upto 1000$ in past 2 months due to server issues. You off to give an online demo to client, and server went down ... lol.
Anyways, just for information, am going with www.softlayer.com now, that going to cost me somewhat more now.
I'll love to hear your views and suggestions on such one man hosting companies offering dedi servers to "businesses", and maybe we could get an official thread started on FWS, where we put the names of "FWS verified" hosting companies offering dedicated servers.
Now, this "FWS verified" concept can be thought of by discussion and also much depends on the moderators here.
** Edited - Missed some info **
Regards
As some of you know from my prev threads, I had ordered a server from LsComputers.
Anyways, I am done with him, just wanted to share my lessons with people here.
Mayn, I don't even know if he is a legal business, or just a guy operating from MSN. No website, no telephone, no email support, no timely response .. nothing.
His website is being revamped from past 1 year, lol, I wonder what he is doing with it.
I paid him timely for 2 months. Just a brief overview of "Services."
He quoted me $175 intially. Thats what I paid him first month.
Now 2nd month he said its 200$. I said why the hell? He said 175$ was only for the first month. From 2nd month onwards it gonna be 200$. I said why didn't you tell it earlier. He simply said, maybe I forgot. lol. I didn't bother much, and paid him 200$.
Plesk with MS-SQL extension was a part of offered package. But I never got it. It costs like 25$ a month extra from swsoft (plesk). I kept on daily asking him for this from day 1, and he always replied like - "Tomorrow for sure." But that tomorrow never came. It kept on happening for 2 months. Server downtime was like atleast 1 hour everyday for 2 months on average. Everytime he said sorry and cool.
Last week I told him - if you could get everything sorted, I'll continue with you and pay for next month. He didn't do anything, and on 9th evening (the payment day for next month), disabled server. When I contacted him, he said since you didn't pay during the day, we disabled the server. No mail, no notification, whatsoever. Now he quotes a line of mine where I in frustration said him last week that "ok, I don't need mssql" and says - Sir, you yourself said you don't need MSSQL for plesk now. lol .. playing like kids, lol
Actually, he knows that I have loads of development work going on it, so I can't help but pay if he blocks all my data stored there.
I am very sure he is just a one man show, who rents servers from somewhere and offers them to people further.A simple set of lessons:
Before ordering dedicated servers, make sure the concerned company has got a working website, is a legal business, a "running company", a good support system, something like a client account area, telephone support most importantly and does not use free emails like google or yahoo ones for paypal payments.
Also make sure that their paypal accounts are "Verified" accounts.
Also, I request the people on this great community of FWS to maybe start making a list of reliable hosts (dedicated I mean here). It will be a great help to all people who are relatively new in the field of hosting. Reliability gets very important when you need servers for the internal development work of your company. I have 7 full time programmers, and suffered like losses upto 1000$ in past 2 months due to server issues. You off to give an online demo to client, and server went down ... lol.
Anyways, just for information, am going with www.softlayer.com now, that going to cost me somewhat more now.
I'll love to hear your views and suggestions on such one man hosting companies offering dedi servers to "businesses", and maybe we could get an official thread started on FWS, where we put the names of "FWS verified" hosting companies offering dedicated servers.
Now, this "FWS verified" concept can be thought of by discussion and also much depends on the moderators here.
** Edited - Missed some info **
Regards