TurboVPS.com - Not Reliable!

[[JSH]John]

Well... I've been using TurboVPS for a couple of months now, during my time with them, they've been very unreliable.

The vps is restarted a lot and it's becoming annoying since that means going on to the vps nearly every day now to start the apps that I'm running on the vps.

I thought that $15 for a vps was too good to be true... seems like I was right, I've now cancelled my subscription with them and don't think I'll ever use them again. I only got the vps for a small project I was working on with a few friends, it's been more trouble than anythin else.

They use the name webexxpurts.com as well as turbovps..

[Eclouds]

That is indeed unfortunate. I never heard bout them before but thanks for the review.

[LSComputers]

Humm,

Sorry to hear, there seems to be alot of VPS companies starting up, all overselling and causing problems like that.. its a shame.

[Eclouds]

Indeed. The VPS industry is booming and many startups fail within 3 months. That causes many clients to be more skeptical with their purchases. It really all depends on the way it is managed.

[serverorigin]

If your looking for that price in a VPS then check out rapidvps.com

Never used them but read great reviews everywhere.

[impactgc]

Was it just your vps that was going down? or the main server?

What did they say was the issue?
Was it managed or unmanaged?
What were the specs of the vps you purchased?


Thanks,
Adam

[sep]

Their favicon is a ladybug.

[LSComputers]

If your looking for that price in a VPS then check out rapidvps.com

Never used them but read great reviews everywhere.

They have been known to overload there systems, I had never personally had any problems, but friends have.

[Mystikk]

Like i always say - it's better to get a dedi and have full control of all your resources.

Particularly with all the fly by night companies which are starting.

[Calinax]

Next time, whenever you ask for a VPS, confirm the CPU usage allowed from the node..but still, possibility that they'll still oversell.

[serverorigin]

Not if it's Xen.

Try any of these, they are all very good:
Spry.Com
PowerVPS.Com
Tektonic.net
SolarVPS.Com
MediaTemple.net

[Eclouds]

VPS servers can offer as much reliability as dedicated servers do. It's just a matter of choosing a good host.

[serverorigin]

Next time, whenever you ask for a VPS, confirm the CPU usage allowed from the node..but still, possibility that they'll still oversell.

By the way NOCForge -- your site is down.

[impactgc]

Also the customer needs to understand what vps they have and what they have to work with. There is so much you can do with a 5GB/128MB vps.

Depending on the issues:

What your running on the vps?
Managed or Unmanaged ?
Is the whole server crashing?
Specs of the node
number of vps' on the server
etc


I don't know about the issue above - since my questions weren't answered. But everything has to be taken into consideration.

The host shouldn't be blamed 100% if we don't know the full details.

Just my two cents :)

Thanks,
Adam

[Darknight]

Yes but if the host cared he would be here replying siince he was only here the other day
http://freewebspace.net/forums/showthread.php?t=2196784

[[JSH]John]

Also the customer needs to understand what vps they have and what they have to work with. There is so much you can do with a 5GB/128MB vps.

Depending on the issues:

What your running on the vps?
Managed or Unmanaged ?
Is the whole server crashing?
Specs of the node
number of vps' on the server
etc


I don't know about the issue above - since my questions weren't answered. But everything has to be taken into consideration.

The host shouldn't be blamed 100% if we don't know the full details.

Just my two cents :)

Thanks,
Adam
The VPS was running a shoutcast server with sc_trans alongside it. The VPS was unmanaged as I can manage the VPS myself.

As for the whole server crashing, I don't know... All I know is that I had to keep starting the applications that I was running on the server every few days since the VPS was restarted a lot. I knew this from the VPS's uptime.

I had a 256MB Dedicated RAM with 512MB Burstable VPS with 20GB diskspace. The CPU was equal share as far as I can remember. They don't say on the site how many VPS's are on the server, then again.. you go to TurboVPS then you end up on another company site... maybe it's the same company with a hundred names but who knows... lol

The reason I'm not too concerned is that I was just running a small project with a few friends, but I'd hate to see anyone trying to run a web hosting company or anything similar on their VPS's.

[raversworld]

the site turbovps doesn't even load for me wow are they really that bad?

[Calinax]

It isnt loading from past few hours as I checked.

Ping stats:

location result min. rrt avg. rrt max. rrt
Santa Clara, U.S.A. Packets lost (70%) 67.7 68.2 68.8
New York, U.S.A. Packets lost (60%) 31.1 32.1 34.6
Florida, U.S.A. Packets lost (30%) 65.3 65.4 65.9
Austin, U.S.A. Packets lost (70%) 39.3 39.4 39.4
Austin, U.S.A. Packets lost (80%) 38.9 39.0 39.2
Vancouver, Canada Packets lost (30%) 76.0 76.2 76.5
London, United Kingdom Packets lost (40%) 103.9 104.4 104.8
Stockholm, Sweden Packets lost (30%) 138.3 139.0 140.9
Paris, France Packets lost (20%) 108.9 109.2 109.5
Cologne, Germany Packets lost (60%) 120.1 120.7 122.0
Munchen, Germany Packets lost (80%) 122.6 122.9 123.2
Copenhagen, Denmark Packets lost (40%) 136.1 136.3 136.4
Kraków, Poland Packets lost (20%) 150.5 155.6 170.2
Amsterdam3, Netherlands Packets lost (70%) 110.0 110.1 110.2
Madrid, Spain Packets lost (60%) 148.6 149.2 149.8
Hong Kong, China Packets lost (20%) 235.9 240.0 244.6
Singapore, Singapore Packets lost (60%) 233.5 240.5 251.6
Melbourne, Australia Packets lost (50%) 224.2 224.6 225.0
Amsterdam1, Netherlands Packets lost (20%) 111.0 111.3 111.8
Amsterdam, Netherlands Packets lost (50%) 110.6 110.7 111.1
Sydney, Australia Packets lost (30%) 247.7 252.8 267.1
Shanghai, China Packets lost (60%) 389.1 391.8 393.2
Cagliari, Italy Packets lost (100%)

[impactgc]

Internalx -

I would agree with that also. I just was making a point there are two sides to a story - and depending on what was hosted would depend on whos the owner of the issue being solved.

Also i dont know the company - but I will say this as well: his site could be a different server all together which would mean the graphic above wouldn't matter- :) His site being down may have nothing to do with his vps being down..

Unlikely but could be a differnt issue. :)

Thanks,
Adam

[Mystikk]

By the way NOCForge -- your site is down.

Yeah - We moved it onto a new server.

Added an off network server aswell for constant backups.

Cheers,
Tylar

[turbovps]

John;916521']Well... I've been using TurboVPS for a couple of months now, during my time with them, they've been very unreliable.

The vps is restarted a lot and it's becoming annoying since that means going on to the vps nearly every day now to start the apps that I'm running on the vps.

I thought that $15 for a vps was too good to be true... seems like I was right, I've now cancelled my subscription with them and don't think I'll ever use them again. I only got the vps for a small project I was working on with a few friends, it's been more trouble than anythin else.

They use the name webexxpurts.com as well as turbovps..

John what was your VPS ID and what problem you were facing? I am sure if you are facing some problem than you must have stored some screen shots of the server load , top etc.
As far as the load concern none of our node is overloaded. Which application you were using? We have clients running 200 domains in V9 VPS running lxadmin and no problem. Can you be more specific about what problem you were facing.
This is first time I guess some of our client saying they faced problem because of VPS performance :)
No offence but we offer self managed VPS and if client don't know how to use it or manage it than I am sorry it's not right to blame service providers.
Which VPS service provider offer you RAID storage on node + raid storage of backup servers? For eg
If you buy 20gb plan for $15. Which means you are getting 80GB of total disk space in $15. RAID1 or RAID 10 in server node + raid 10 in backup server running www.r1soft.com
As far as network , hardware and backups are concerned we are very serious about it ;)
Good luck with your new provider.

Thanks

[impactgc]

I agree with TurboVps -- Some customers that have unmanged vps - do not understand them.. They try their best.. But they don't understand the limits. They put everything on it and thinks it will run! Well when you put 5 lbs of popcorn kernals in the microwave I can guarentee that your microware will explode.

It isn't always the providers fault when vps' constantly goes down-- not to say there isn't a time when a provider is at fault.

When customers receive a unmanaged vps(and sometimes managed) they need to know the limits.

Not sure about this case.

Thanks,
Adam

[[JSH]John]

I can manage a VPS, the server was rebooted a lot of times as originally stated. I know this because of the uptime... I doubt that just running sc_serv and sc_trans would cause the vps to reboot.

This thread is a bit old now anyways and I decided to cancel the project I was working on, mostly because I just don't seem to have the time anymore... damn work! :P

[wsservers]

Next time, ask the VPS provider if they offer Xen-Based VPS. These are less likely to be affected By things like.. too many vps on one server. When we have a client that has a OpenVZ VPS and has alot of activity, We found it best to move the vps over to a xen vps (provided they agree). There's nothing wrong with openVZ If you have a vps with ample resources and its not on a node that oversold.