Kwix Host Downtime?

[kirby145]

I have been experiencing server and or nameserver failures from Kwix Host. What seems to be the problem, with at least the shared servers?

My site and Kwix are both down and it has been this way for 2 days at least.

[Mystikk]

Kwix Host is currently working on getting everything fixed. They are having some issues as their provider moved Data Centers.

Please hang tight, they are working their butt's off to get things fixed.

Cheers,
Tylar

[kirby145]

Thank you for reply

[AMC]

Yeah, I spoke to Jonny, and it sounds like they had a rough couple of dqays with Jewlzk.com, stick with it though, theyre some of the good guys ;)

[Never_pay]

Any idea on how long this will last? I know it cant be easy.
I tried contacting support but got no answer.

[JonnyH]

KwiX on my end is currently fine, the sites loading but if you can access it, you'll see we're doing some upgrades and tidying the place up. I'm sorry if there's any downtime caused still. If you still can't access the website contact me.

[JonnyH]

But guys, if you've got any questions and you have an account with us. Log into iPanel post a ticket. I'll be happy to respond.

[J J]

Yep, I can get to your website Jonny also. :) Hope everything is fine!

[JonnyH]

Everything currently is quite good. Just a lot of changes in a short time.

[kirby145]

My site www.inverse.us.to is acting strange do you see any problems?

Index.htm files not working is problem

[Cam.]

It looks all fine here :)

[kirby145]

Its all fixed now I think its just because php was rebooting

[nlfjamie]

kwix homepage is even down so can't make a new support ticket ...

[Never_pay]

KwiX home page is fine.Maybe clear your cache.
Plus, you need to log into iPanel ( which you should have already set up weeks ago when it was announced ) to make a support ticket.
http://www.kwix-host.com/ipanel

[nickcmp]

Kwix is up and running fine, we are sorry if you have experienced downtime, it was something that was unplanned and therefore unavoidable. If you are having problems please feel free to post a ticket and me or jonny will help you out the best we can :).

Thanks
Nick
Founder/Admin
Kwix-Host.com

[DanTheMan]

welcome back! hope you guys can get right back to where you were :D

[Stanley08]

Looks fine !!! , i can access it lol

[Never_pay]

I think KwiX needs another means of support.
When the site is down, you cant get any info on whats going on because nothing works.Maybe an IRC channel or something?
When your site doesn't work and kwix-host.com along with kwix-host.com/ipanel don't work, you get a little worried and with no support you get even more worried.
Maybe a thread somewhere ( here? ) that can keep members up to date when there is no way of getting info?

btw..... Kwix is down ........... :tired2:

[Ryu-Designs]

Hello, this is Seth, I am on the Technical team with KwiX. There is another way of contacting us, MSN. Add support@kwix-host.com and if someone is on we will answer your questions.
Thank you,
-Seth

[iBrightDev]

down again Jonny?

[JonnyH]

Sorry, I was configuring the firewall last night. It blocked every user, except me so sorry.

[Never_pay]

Have you been configuring the firewall the past four hours.............?

[JonnyH]

Check when I posted that. The site has been up all day.