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BananaMaster
January 7th, 2008, 16:35
Hey

I was wondering how good is comfy hosting VPS/Dedicated servers. And how long have they been in business and how there support is and that.

Cam.
January 7th, 2008, 17:05
http://freewebspace.net/forums/showthread.php?t=2200046&highlight=Comfyhost

They may have changed since then ;)

DavidsAwesome
January 7th, 2008, 17:13
The servers are good... The support is good when its there.

We moved because we found a better deal, with KILLER support.

utcrazy
January 7th, 2008, 19:16
I was quite sad to lose you as a customer Dave, glad you have found a better deal. We always try to stay competitive, but we are keeping our 24x7 true support which is tough at lower prices. NWH, I urge you to try our services, I'm sure you will find we try our best to provide the best service and support. The testimonial was an exception.

DanTheMan
January 7th, 2008, 21:02
Personally I didn't like the service or support. However they said they've changed and I certainly hope they did. We asked for things that they didn't think they had but they indeed did have it.


That was then this is now. But if you are looking for a vps provider we, CancerHost.com, recommend IGChosting.com

tumble
January 7th, 2008, 21:17
I was quite sad to lose you as a customer Dave, glad you have found a better deal. We always try to stay competitive, but we are keeping our 24x7 true support which is tough at lower prices. NWH, I urge you to try our services, I'm sure you will find we try our best to provide the best service and support. The testimonial was an exception.

Not a flame by any means. Just info is all.
24/7?
http://www.webhostingtalk.com/showthread.php?t=661310&highlight=comfyhost

tumble

utcrazy
January 7th, 2008, 21:51
Thanks TUmble, I appreciate you bringing that to my attention. The customer was handled, we do quote 24-72 hours on servers. Some people receive the server in 2 hours, others receive it right near 72. THis was right in the time frame. It is in fact 24x7 support.

Phantom-hosting
January 9th, 2008, 16:44
I tried comfy host as my first vps provider. I asked why I could not install Unreal.... It had something to do with gcc. So for pretty much a month I had it sitting doing nothing using nothing. I did however email support and asked if they could help me and they could not. Now that I have looked up on vps's and all, I know more... Not to bash comfy host but the support needs to improve and unless it has improved in the last month I would suggest elsewhere

utcrazy
January 9th, 2008, 18:28
These are unmanaged VPS servers, we do not provide support installing applications. Please don't bash the company when you know exactly what the issue was.

Thanks

GeekRack
January 9th, 2008, 19:19
He isnt bashing you at all but instead telling what his experience with your firm was.

Phantom-hosting
January 9th, 2008, 19:38
I am not bashing the company just stating that it was my first ever vps, and the support would not help me they just said it was unmanaged and could not do anything except a re-install. I would of preferred having someone explain that I could persay use yum to install the items instead of having to bug other companies (which I did) and then later deciding to go with another company.

On another not the servers are fast nothing wrong there its just the support would be better if you could explain things for newbies like me.

Decker
January 9th, 2008, 20:54
I tried comfy host as my first vps provider. I asked why I could not install Unreal....

Are you asking how to uninstall a gameserver you installed?

If you installed it, it's a bit off to ask them to fix your errors. Any dependancies outside a normal operation would be your remit and can take hours of a hosts time to fix - I know, I've done it, but only occassionally if it's realistic to do so.

utcrazy
January 9th, 2008, 21:04
Normally I would personally help out as much as possible, but I think this ticket went by me. It's a $6.00/month VPS, I'm not going to give you full management. I perform these little tasks and soon I'm acting like their admin. Which just moves my focus away from providing everyone a great service, to just you. The past month was a transition period, but we are finally on a steady footing in all our services and are rolling out these xeon deals like crazy. It's been a great month :)

Phantom-hosting
January 10th, 2008, 02:32
Very true, however it would have been as simple as this is the tool you need (yum) and that could install everything and give me a page to where I could find the information about it. I had no problems other then that, Heck I have even suggested you to friends of mine who are knowledgeable in servers more then me. This was my first time past a shell of an IRCd into a vps.

I am just trying to state that would it be simple enough to say this is the tool you need and here is a page describing what it does.

In no way would I like to hurt future customers for you, as your deals are one of the best on the net. Its just For the newbies like me a little information could go a long way.

Skylar
January 10th, 2008, 14:38
I am not bashing the company just stating that it was my first ever vps, and the support would not help me they just said it was unmanaged and could not do anything except a re-install. I would of preferred having someone explain that I could persay use yum to install the items instead of having to bug other companies (which I did) and then later deciding to go with another company.
On another not the servers are fast nothing wrong there its just the support would be better if you could explain things for newbies like me.

What I don't get, is if it was your first ever VPS, then why in your right mind would you go with a clearly marked UNMANAGED VPS?

If its your first time, always always ALWAYS look for managed options.

utcrazy
January 10th, 2008, 16:14
The issue was resolved to my knowledge, I don't think this ticket was handled by me. But we definitely do not install services for clients on our $6.00 VPS plans. Now this is getting to the point that people are just responding to make a point that we don't care about our customers and they do. So before anyone else posts for some shameless plugs, think about what you're saying. I expect dozens more people would otherwise post at how outrageous this was and how they would never do this. It's ridiculous how you people act these days. It's called respecting other hosts and I never bash any of you even when I have an ideal time to.

I'm not looking to argue over this like all these threads seem to turn into, just to all those who like to abuse these threads for self-promotion, start respecting other hosts. Especially those who don't even have to run the services they sell.

Jan
January 11th, 2008, 00:44
If anyone with experience with comfyhost wishes to chime in, feel free to.

Cam.
January 12th, 2008, 23:54
I do, But I'm not going to bother due to the fact that I no longer have relation to the company I was helping.

zwt
January 13th, 2008, 07:30
Hmm,

I dont say anything but lets check their website http://www.comfyhost.com/

unavailable!

Regards,

A.

besthostworld
January 13th, 2008, 08:19
Comfyhost ; I have PM you
please check , .

Joe_G
January 13th, 2008, 14:57
Site works fine now.



Hmm,

I dont say anything but lets check their website http://www.comfyhost.com/

unavailable!

Regards,

A.

tumble
January 13th, 2008, 15:00
I just tried pulling it up.

No go.

tumble

besthostworld
January 13th, 2008, 15:10
Site works fine now.


They also Not online in the Forums !

and the website not load ....

Joe_G
January 13th, 2008, 15:49
I still connect to their site just fine. It's not just my browser cache as I was viewing pages on their site I've never visited.

Some pages are not working, like the order form, so clearly there are issues.

http://img.photobucket.com/albums/v426/buckeye8/Untitled.jpg
http://img.photobucket.com/albums/v426/buckeye8/Untitled-1.jpg


*Edit: After posting this reply I can no longer connect to any page of the site.

Jan
January 13th, 2008, 16:57
I can't reach it.

Cam.
January 13th, 2008, 17:16
Comes up fine here :)

tumble
January 13th, 2008, 17:26
Comes up fine here :)

Same here.

besthostworld
January 13th, 2008, 17:28
WORK FINE NOW ! :)

utcrazy
January 13th, 2008, 20:49
Just moving our site from the old provider to one of our servers This affected none of our services. Besthostworld, your issue was resolved.

besthostworld
January 19th, 2008, 12:08
Just moving our site from the old provider to one of our servers This affected none of our services. Besthostworld, your issue was resolved.


There is no issue resolved !

Now the VPS not responding ??

can you check that Please !

and i have send you two things :

1 ticket , is still opened

1 PM you , and no reply received !

Thanks .

Skylar
January 19th, 2008, 15:04
If you are getting so much problems, then why do you stay with them? Also, it can take time for a webhost to respond if they are busy.

hope you get your issues resolved!

utcrazy
January 19th, 2008, 17:31
I'm not sure why you keep coming here and posting issues rather than submitting a ticket. All you need to do is say 'Reboot the VPS" and it's done. We rebooted your VPS.

Have a nice day, frankly if you are unaware of how to manage a VPS, then you should take my advice and go with management on our VPS plans. In this case it was just a simple reboot needed, but many other times we just wouldn't normally handle your admin issues. Support wasn't busy, we answered within 30 minutes which is a typical time frame.

besthostworld
January 19th, 2008, 19:33
I'm not sure why you keep coming here and posting issues rather than submitting a ticket. All you need to do is say 'Reboot the VPS" and it's done. We rebooted your VPS.

Have a nice day, frankly if you are unaware of how to manage a VPS, then you should take my advice and go with management on our VPS plans. In this case it was just a simple reboot needed, but many other times we just wouldn't normally handle your admin issues. Support wasn't busy, we answered within 30 minutes which is a typical time frame.

Thanks So much !
yes it is work fine ! :-)