PDA

View Full Version : GeekRack Service



Server Request
January 14th, 2008, 19:02
I made a dedicated server request in this thread:
http://www.freewebspace.net/forums/showthread.php?t=2201718

Geek Racks offered a good deal, so I ordered it and the time frame for the server setup was 24hrs-72hrs. I waited the full 72 hours and didn't get an email. I tried contacting customer support and they said my server hadn't been setup yet, and they couldn't contact their data center to get an estimated time. So here I am waiting, it's been well over 72 hours. :confused4

GeekRack
January 14th, 2008, 22:40
Hello,

We are experiencing a longer than usual setup time on dedicated orders at this time. We have spoken with BurstNet directly who actually advised us of the setup delay on all orders.

We apologize for the delay, and as soon as your server is setup we will promptly send over your server information as well.

If you will shoot me a pm with your order information we will try to get a rush put on your order for you.

Thanks for choosing Geek Rack and we appreciate your business.

Regards,


Shequeita Hall
Owner / Operator
Geek Rack Networks
www.geekrack.net