Bye Bye Trexhost.com

[Clayton]

Anyone else get this e-mail? Kinda sucks, they were such a good company in their prime, and James was a good guy.


To our beloved customers,

Due to recent complications and events occurring at TrexHost.com, our
doors will be closing. These last two years have been the most amazing,
educational years of our lives here at TrexHost, strong bonds have been
established with our customers, and we don't have to see these customer
relations end.

The reason of our closure is in part due to the absence of the owner as
many of you have become familiar with. As of this moment due to
circumstances beyond James control, we believe for the sake of our own
customers that this is the best option. We have been unable to cope with
the problems we were left with. None of us have had contact with him in over a
month and we do not believe he will return.

Over the last few months I, Michael Hobgood, and Steven Pecroni have worked
diligently in order to try to keep things running smoothly all of which
without pay. I, along with Brent Hartzell,formed a new company known as
RisingWebWorks.com,formed in early 2007, which has been growing rapidly. I am
confident our staff and quality services will exceed those formerly present
at TrexHost.com.

We would like to encourage each and every single one of you to signup with
our new company http://RisingWebWorks.com/. Once you have done this,
please open a ticket with us and include your domain/user/pass for your
account at Trexhost and modify your name servers and we will transfer your
account to our machines as soon as possible. We have full access to
Trexhost's serves while they remain online and can resolve any problems
that arise.

Benefits:

Free Transfer (We will transfer your hosting/reseller account for free)
Higher Performance Servers
Reliable & Knowledgeable Server Administrators

The server specifications are as follows:
Quad Core HarperTown 2.5ghz
2-4GB ECC Registered Ram
100MBPS Uplink
cPanel/WHM with Fantastico
Proudly housed at SoftLayer Datacenter


We may charge a little more than you currently are paying at the moment,
but because of this the performance of our servers will greatly exceed
what they have been with Trexhost, be assured though that you will receive
top of the notch hosting services and will not have issues with high
loads, slow technical support, and other various problems.




A few last points I want to mention:
- Please remember to cancel your current subscription with TrexHost.com

- Rest assured your issues will be handled as promptly as possible. If
needed, a billing date adjustment will be performed. We will work with you
to keep you online.

- There will be a few differences between TrexHost service and the service
provided here at RisingWebWorks.com. We will not, NOT tolerate
infringement of our Terms of Service. As many of you may know, Mail
spamming/ blacklists were a constant problem at TrexHost.com as the owner
previously allowed such activities on the servers which is why so many of
you cannot send emails to hotmail/yahoo/aol. You will not have the same
problem with us.

- Many of you all have dealt with Steven Pecroni and I personally, and
know that we are both of us are willing to do what is in your best
interest to keep you online. We understand your business's and websites are
important.

I realize many of you are going to have questions. Please feel free to
call our office directly at 443-569-5052 or email me
(michael@risingwebworks.com). You can also contact Steven Pecronie by
email at (steven@risingwebworks.com), or you can also chat with our live
chat technicians or submit a ticket through our client area.

It is unfortunate that Trexhost has had to close but it is in the best
interest of everyone involved for the time being. If you have any
questions please make sure to contact us. We will work with you to ensure
you are happy and things go smoothly and we will like to thank you for
your patience during these last few months.

I will look forward to those of you who choose to signup with us at
http://RisingWebWorks.com/ shortly.

Michael Hobgood
Former Vice President, Trex Technologies LLC
CEO, RisingWebWorks.com

[Skylar]

SO basically it isn't closing.


Honestly I don't like the sounds of it. Almost sounds like they never bothered to contact the legal owner, and are just taking the customers. If I had been co-owner or whatever, I would have requested the owners phone number incase we had to get into contact.


Something sounds phishy about all of this if you ask me

[.Andy]

LMAO Michael Hobgood Is probably not the former CEO. He applied for a job at GRN however refused to work for salery. He said he was " a support worker" It sounds like hes taking advantage of the situation w/ trexhost and trying to get sales for his new host. Smart maybe Lying and being disceving I think so.

[Clayton]

He actually was the VP at one point I do know that. Sucks no one can get ahold of James. Sounds like a Jewlzk situation :/

[TrexMichael]

Hello,

First off, let's not blow this out of hand. I, along with fellow employee's, am doing this only for the benefit of TrexHost customers. Without getting into details, I will say this. I had three options presented to me:
1. Let TrexHost fall on its own
2. Email the customers and tell them to leave, do not assist in backups
3. Provide an alternative, as well as transfer assistance to former TrexHost customers as well as familiar staff.

3 of TrexHost's employee's are coming over to RisingWebWorks.

I am not doing this for any personal benefits.

Feel free to call me with any questions @ 443-569-5052


I apologize in advance for any grammatical errors in this. It was written in a rush, as I am VERY busy at the moment transferring clients, with phone calls, and live chats. Thanks

[TrexMichael]

LMAO Michael Hobgood Is probably not the former CEO. He applied for a job at GRN however refused to work for salery. He said he was " a support worker" It sounds like hes taking advantage of the situation w/ trexhost and trying to get sales for his new host. Smart maybe Lying and being disceving I think so.


Sorry, I feel the need to address this quote. I refused to work for you all because I felt my skills/experience were deserving of a salary based pay, which GR was not willing to offer. I am not lying nor am I deceiving anyone.

Thanks.

[iDigital]

Does anyone at Trexhost realise how much work this is going
to cause its customers? Let alone possible law suits? Just relocating
is not the problem..there are other customers since I have a reseller
acct. that I have to deal with now.

I don't suppose my reseller acct. deal will be transfered either.
Which pretty much puts me out of business. Because of refunds and
destroying my business reputation.

I can't tell you how P.O.'d I am....

[Skylar]

LMAO Michael Hobgood Is probably not the former CEO. He applied for a job at GRN however refused to work for salery. He said he was " a support worker" It sounds like hes taking advantage of the situation w/ trexhost and trying to get sales for his new host. Smart maybe Lying and being disceving I think so.

I'm kinda leaning towards this situation too. Sounds like they never even made an effort to contact the true owner of the webhost. Let alone what owner would just "dissapear"? I think there is a LOT more to this than is being shared.

[Cam.]

Well this is interesting...

So let me get this straight... Your shutting down TrexHost without the owner's knowing?

[James]

Why should anybody take that email seriously? It's from "Former Vice President, Trex Technologies LLC"

He's a former employee, and it doesn't exactly sound like a rebranding process. I wouldn't be surprised if some people view this as simply stealing clients.

Established since early 2007? The whois records show that the domain was created about 19 days ago.

Just dodgy all round. :S

[Cam.]

Why should anybody take that email seriously? It's from "Former Vice President, Trex Technologies LLC"

He's a former employee, and it doesn't exactly sound like a rebranding process. I wouldn't be surprised if some people view this as simply stealing clients.

Established since early 2007? The whois records show that the domain was created about 19 days ago.

Just dodgy all round. :S

Good point there.

Any input from you Michael?

[Skylar]

Why should anybody take that email seriously? It's from "Former Vice President, Trex Technologies LLC"

He's a former employee, and it doesn't exactly sound like a rebranding process. I wouldn't be surprised if some people view this as simply stealing clients.

Established since early 2007? The whois records show that the domain was created about 19 days ago.

Just dodgy all round. :S

Maybe he ment he was thinking of stealing the clients in ealy 2007?


I think this is funny... Can't wait to see how bad his host does, with a reputation of stealing clients.


Somehow I got the email and I'm not even a client, nor ever was. Just got it out of the blue... I think I opened ONE ticket once, asking for something regarding one of their clients.. that was it.

[Cam.]

Maybe he ment he was thinking of stealing the clients in ealy 2007?


I think this is funny... Can't wait to see how bad his host does, with a reputation of stealing clients.


Somehow I got the email and I'm not even a client, nor ever was. Just got it out of the blue... I think I opened ONE ticket once, asking for something regarding one of their clients.. that was it.

Hahaha, Interesting

[TrexMichael]

Ok, first off, if you all look through the news and actually read, you will find that RisingWebWorks.com is a new name that will help portray our upcoming services better. You are more than welcome to do a lookup on our former domain, RisingHost.net and you will indeed see my name there, as well as a register date in January or February of 2007. All efforts were made to contact the owner, however, it is near impossible to contact him where he is. We have continuously contacted his parents, relatives, and even family friends who are near 30 minutes from his location and still can't even get a hold of him.


I am not shutting down TrexHost at all. TrexHost is shutting down on its own on Feb. 8th, whether RisingWebWorks is here or not, whether I exist or not. I am just trying to help ease the loss on the customers.

Thanks

[iDigital]

within 1 hour of getting that email
all of my reseller accts sites went down and no cpanel access
can not access any of them via smartFTP either for backup.
customers can NOT backup their sites to move them.

I have had a reseller acct with Trexhost since july/07
no major problems. until this...

Can't find any Whois on Trexhost because they have it reg. through domains by proxy, meaning it is private. I re-sent a email back to Steven Pecroni contact@trexhost.com he has yet to answer my questions.

The one he sent me stated we have till the 8th of Febuary 08 to transfer. But we haven't any ftp freakin access.

so there you have...another webhost who burns it customers

[iDigital]

TrexMichael, how can I get backups of my 15 websites?

[Skylar]

they are clearly stealing trexhost's customers. I would have to suggest finding a new webhost....


Not sure if I am allowed to post this but any members who had been with TrexHost -- I am willing to help you find a new webhost, or you can PM me for a discount code with Crissic - atleast until you can get back up on your feet.

[Decker]

Couple of points to take into account with this.

1. A host should never contact the clients of another.

2. If said new host is indeed working to operate first host then client login details would not be required to transfer accounts.

3. Client databases are easy to steal - hence making it easy to send bulk email to the effect in the OP. On doing so you should be morally compelled to match the clients existing deals (not tell them of a price rise) for at least a period to allow them to decide whether or not you are to be their host long term.

4. On telling all clients to move suggests that there are no funds in the company to pay for the upkeep of the systems, I'm sure the clients would like to know where that money went.

5. And most importantly - what authority does Michael Hobgood now have to state for and on behalf of Trexhost.com that
our doors will be closing?

[GeekRack]

Well said Decker, i would have to agree things just sound a bit to fishy to me. Even if you are "closing" TrexHost clients should still be allowed access to their data and not forced to use the "new" service. What you have done is potentially marked your business for failure with actions such as this..

[TrexMichael]

1) We didn't/don't require the users come to us. They are more than welcome to make their own backups.

2) We ask for client data because not all of our staff have root server access at TrexHost.

3) It has been verified on this forum as well as WHT that we are not stealing clients.

4) I may not have "authority", however, had I said nothing, thousands of websites would have gone down with no warning, no backups, nothing.

[Skylar]

3) It has been verified on this forum as well as WHT that we are not stealing clients.

When was it verified that it isn't stealing over here? Also point us to the WHT thread...

It hasn't been proven over here that you aren't stealing clients, it is proving that you ARE.

[~ServerPoint~]

Michael, I think that now you have to prove everyone all things you have mentoied.
As for me your #4 answer sounds very unprofessional

[Decker]

1) We didn't/don't require the users come to us. They are more than welcome to make their own backups.

2) We ask for client data because not all of our staff have root server access at TrexHost.

3) It has been verified on this forum as well as WHT that we are not stealing clients.

4) I may not have "authority", however, had I said nothing, thousands of websites would have gone down with no warning, no backups, nothing.


1. Your approach in the first place is misleading to clients.
2. None of your staff should have root access at trexhost under the circumstances, but if any do they should handle any transfers not just throw accounts at anyone. Any professional would arrange a migration procedure.
3. O RLY! - when and where did this happen.
4. And that's where you blew it completely - trexhost could now consider legal action against yourself and company.

[Cam.]

2) We ask for client data because not all of our staff have root server access at TrexHost.


In my opinion, If you don't have enough access to login to each customers account and transfer the data for them, Then you have no authority shutting down the company. This is really fishy...

[Eclouds]

It has NOT been "verified" in WHT. I have been following the thread all the way and it is quite the opposite of what you said.

http://www.webhostingtalk.com/showthread.php?t=667169

[utcrazy]

I don't entirely know what Michael is up to, so I am not really going to take a side on this issue. Seems to me that a webhost he formerly worked for is inevitably shutting down around him, and he wants to ensure that clients he worked with, are taken care of at his new host. I don't see anything wrong with that. He's not stealing clients, because the owner of the company is some kid who isn't paying his bills. If my partner decided to disappear and take all trace of Comfy with him, I would certainly urge my clients to continue to work with me.

Skylar, please stop trying to steal clients and make this situation sound much worse then it is. I know you're just going to keep coming back, saying how bad Michael is, when you don't even know what's going on. You're doing it here, and I see you do it at every chance you can in other threads. I can admit that this was a tactic I practiced in my earlier years in the business, but it is not an ethical move and if a client thinks that your web host is superior, then he or she will find you through a hosting request.

[Decker]

WHT post makes interesting reading too!

[JonnyH]

It is a sad day, when I found out that Trexhost.com was closing I was shocked. When I was with them they were a very well formed company who had everything planned. There was some problems which arose with James with jeopardized the whole business. I respect what Michael has gone through. With James away he was left to the run the place single handed, it was hard and damn I couldn't of done it.

[Skylar]

Skylar, please stop trying to steal clients and make this situation sound much worse then it is. I know you're just going to keep coming back, saying how bad Michael is, when you don't even know what's going on. You're doing it here, and I see you do it at every chance you can in other threads. I can admit that this was a tactic I practiced in my earlier years in the business, but it is not an ethical move and if a client thinks that your web host is superior, then he or she will find you through a hosting request.
I didn't want it to sound as if I was trying to steal clients, as that was not my goal. Sorry you have seen it as such. I never try to steal clients, I just try to be helpful.

Anyways it does seem rather fishy that he is "Closing" it down, and that the owner "dissapeared" -- if the host would be shutting down it would say as such on their main site.

Another thing I find a bit odd.. On the RisingNetwork's website... "Ashley , co-star of Disney Channel's "Suite Life of Zack and Cody" and "High School Musical""

they are stating she is a client? And they just opened? Ya right.

Their website isn't even complete. half of the links don't work, and the ones that do lead to blank pages.

[Cam.]

Another thing I find a bit odd.. On the RisingNetwork's website... "Ashley , co-star of Disney Channel's "Suite Life of Zack and Cody" and "High School Musical""


LOL That's a load of crap... Her official website is hosted at ReadyHosting.com

EDIT: LOL, It looks like RisingNetWorks has stolen that wording off the bottom of ReadyHosting.com's homepage...

[Skylar]

Ok thats just cute... Thats way to funny...


Soo... as I was saying... JUST a LITTLE fishy..

[TrexMichael]

Michael, I think that now you have to prove everyone all things you have mentoied.
As for me your #4 answer sounds very unprofessional

I don't have to prove anything to anyone. You guys are impossible to talk to, and very immature. Net X Host and Skylar are battering me for no apparent reason. I do not care what ANY of you think because none of you know the details, and will not care unless you decide to give constructive criticism or ask questions rather than just jump to conclusions.

I am just letting you all know I will not be visiting this thread/forum anymore so say as you wish, I could honestly care less.

[DanTheMan]

So shouldn't you guys edit TrexHost.com home page to let potential clients know that you guys will no longer exist? If you guys have the power to transfer accounts right on over to a new server can't you edit a simple page?

I'm really sorry to hear about the missing owner.

[Cam.]

I don't have to prove anything to anyone. You guys are impossible to talk to, and very immature. Net X Host and Skylar are battering me for no apparent reason. I do not care what ANY of you think because none of you know the details, and will not care unless you decide to give constructive criticism or ask questions rather than just jump to conclusions.

I am just letting you all know I will not be visiting this thread/forum anymore so say as you wish, I could honestly care less.

I'm not battering you, I'm just pointing out the fact that you have gone and stolen another host's content...

[Decker]

I don't have to prove anything to anyone........ I could honestly care less.

That tells me all I need to know, that and the fact that 2 very important questions Michael (who ironically still signs in as "TrexMichael") never did attempt to address.

http://www.freewebspace.net/forums/showpost.php?p=956149&postcount=18


3. Client databases are easy to steal - hence making it easy to send bulk email

and


5. And most importantly - what authority does Michael Hobgood now have to state for and on behalf of Trexhost.com

So I can only conclude that 'they' (RisingWebWorks.com) did, in fact, steal Trexhosts client DB, and they do not have the authority to make such a claim about Trexhost.

Even if James could only afford a crappy lawyer he'd still own their shoes at the end of the day as this would not be a difficult case to prove.

[Stan]

Thanks for the laugh. I can honestly say that it looks to me that he is actually stealing the clients. I wouldnt be surprised...

[Skylar]

Net X Host and Skylar are battering me for no apparent reason.

How are we battering you? We have done nothing wrong other than state the most appearent reason



I do not care what ANY of you think because none of you know the details

This just proves everything NetX, Myself, and others have been saying.

[former trexhost]

First of all....

Mike, please watch yourself as I will pay for James lawers myself!

the following are plain and simple, stating that people are immature because they are pissed off makes you more immature than them, I will also promise you that your RisingWebWorks.com will NOT go anywhere! Period! I will spend Day and Night posting everywhere and make sure of that!

If you were so concerned about trex host customers your first priority would to assist them at backing up their files and at least posting on the site that there is the potential for a shut down, also giving new sign-ups the chance to walk away.. wonder how many people have paid and now?

are you taking that money too?

I actually would have prob moved with you if you would have handled yourself more professionally. you did it WRONG... Shame on you and watch out!
say good bye, don't think just because this is the internet that you can do what you are doing and get away with it, it's going to bend you over and **ck you good.

I think everyone at least deserves the chance to get their stuff off of the servers,,, now I have to hunt you down.

[GeekRack]

Seems users on both WHT and FWS have the same feeling about this. They way that you handled the situation i believe is what is sparking users questions. And your inability to answer then professionally speaks volumes too..

[Decker]

Have a go now, still nothing works.

http://risingwebworks.com/

[Cam.]

Have a go now, still nothing works.

http://risingwebworks.com/

It works, But TrexHost.com doesn't...

[kstavert]

I'm about heart broken about this .... Trexhost was the first hosting company
that I liked, admired and respected. The customer service was usually wonderful.

I'm also really, really, really upset right now. The employees have known that there was a problem for quite some time. I did a whois on the risginweb.... domain name and it shows it was created 10 January 2008 and registered to Brent.

You've all known about this for long enough to notify people to give them
time to make decisions.

Above, you said that Trexhost wasn't shutting down until 8 February. Well, I cannot get into any of my sites since early today.

Two and a half days is pretty short notice and pretty crappy treatment
for your "beloved customers".

I hadn't a clue how to transfer any info and now, I guess it doesn't matter.
I'm stuck. Sorry guys, but with treatment like this, I don't think I will be on
your band wagon. I have 12 sites that I now have to try to reassemble. Email that I cannot get.

I've made two phone calls and no one has called me back.

One very important thing I've learned from this is to back up my sites. This
was really my first major experience with creating and setting up so many sites.

I wish you well. I know that you've been dealing with challenges, too. Wish you had considered the customers best interest, as well. I feel really foolish now when I think about how hard I defended Trexhost and myself when I gushed about your service. Karen

[Meksilon]

To our beloved customers,
...
Michael Hobgood
Former Vice President, Trex Technologies LLC
CEO, RisingWebWorks.comYour customers? As CEO of risingwebworks.com, contacting trex customers is inappropriate, not to mention misleading, malicious and unethical. Why not contact them in a more respectful way like this:

Tear Trex Technologies LLC customers; we have become aware due to our unique position of insider knowledge that your hosting company is now unstable, unsustainable, and will be closing very soon. We know this because some of us were former employees there, and as such we would like to invite you to move to our company risingwebworks.com.

Your email, Michael F. Hobgood, is deceptive.

Due to recent complications and events occurring at TrexHost.com, our
doors will be closing. These last two years have been the most amazing,
educational years of our lives here at TrexHost, strong bonds have been
established with our customers, and we don't have to see these customer
relations end.
Keep digging. Maybe I'll steal a database of your customers and send them an email without your authorization that you'll be closing your doors?

The reason of our closure is in part due to the absence of the owner as
many of you have become familiar with.
This would give you authorization to notify Trex customers, if you still worked for Trex. You are both misrepresenting your position; and misrepresenting the situation at Trex.

Over the last few months I, Michael Hobgood, and Steven Pecroni have worked
diligently in order to try to keep things running smoothly all of which
without pay. I, along with Brent Hartzell,formed a new company known as
RisingWebWorks.com,formed in early 2007, which has been growing rapidly. I am
confident our staff and quality services will exceed those formerly present
at TrexHost.com.
You are making this claim based on private, confidential inside-knowledge of your previous position; using the information in that way may be illegal.

We would like to encourage each and every single one of you to signup with
our new company http://RisingWebWorks.com/. Once you have done this,
please open a ticket with us and include your domain/user/pass for your
account at Trexhost and modify your name servers and we will transfer your
account to our machines as soon as possible. We have full access to
Trexhost's serves while they remain online and can resolve any problems
that arise.
This is simply the lowest form of business that has been my unfortunate displeasure to witness.

- Please remember to cancel your current subscription with TrexHost.com
Okay, now I'm sure that you can't possibly have authorization to make that request of Trex customers.

I realize many of you are going to have questions. Please feel free to
call our office directly at 443-569-5052 or email me
(michael@risingwebworks.com). You can also contact Steven Pecronie by
email at (steven@risingwebworks.com), or you can also chat with our live
chat technicians or submit a ticket through our client area.

It is unfortunate that Trexhost has had to close but it is in the best
interest of everyone involved for the time being. If you have any
questions please make sure to contact us. We will work with you to ensure
you are happy and things go smoothly and we will like to thank you for
your patience during these last few months.

I will look forward to those of you who choose to signup with us at
http://RisingWebWorks.com/ shortly.
Something tells me that it is your fault you couldn't contact the owner of TrexHost - no one else's.

You are contacting the customers of another competing company, under the pretence that you are authorised to do so. You're trying to steal customers, you've lied about and misrepresented your new company; in an attempt to make it sound more favourable to their clients. You have admitted right here in this forum that your employees do not have authorization to touch the accounts at Trex which is why you're requesting usernames & passwords. You are dishonest, and your business practices/strategies are IMHO simply deplorable.

It also appears, but I can't prove this, that you have deliberately tried to shut down accounts early at Trex so that the customers have no other way of recovering their websites except through making a new hosting deal with your new company.

[Cam.]

First of all....

Mike, please watch yourself as I will pay for James lawers myself!

the following are plain and simple, stating that people are immature because they are pissed off makes you more immature than them, I will also promise you that your RisingWebWorks.com will NOT go anywhere! Period! I will spend Day and Night posting everywhere and make sure of that!

If you were so concerned about trex host customers your first priority would to assist them at backing up their files and at least posting on the site that there is the potential for a shut down, also giving new sign-ups the chance to walk away.. wonder how many people have paid and now?

are you taking that money too?

I actually would have prob moved with you if you would have handled yourself more professionally. you did it WRONG... Shame on you and watch out!
say good bye, don't think just because this is the internet that you can do what you are doing and get away with it, it's going to bend you over and **ck you good.

I think everyone at least deserves the chance to get their stuff off of the servers,,, now I have to hunt you down.

And you are?

[Decker]

And you are?

Honestly and under the circumstances good luck to them however they are - and I would not normally say anything like that, but under these circumstances it was to be expected.

for the benifit of Google and other search spiders/crawlers -

RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com

Help get this thread to the top of their search results :lol:

[RealEulogy]

Well, I thought I'd chime in.

I'm a trexhost user and got this email like on the 28th and my sites are down already.

I really don't know what to say. I went with a smaller business because I knew they'd put more emphasis on customer service, which they did.

The email is a joke. When I signup for hosting, should be asking for a picture of the owners ID to make sure they're not 16?

I found the email highly unprofessional. Why the hell would I goto your new hosting company when you have associated yourself with a business that can't even function, can't even find their boss?

I'm pretty sure what you did is illegal. It's fraud, and corporate espionage. And the fact that trexhost is shutting down in a non reasonable time frame, a judge may find that coercive in nature.

I'm a very understanding guy. I get it. "---- happens" (I can say ---- right?). I get it and even if that story is true, I get it, but you handled it unprofessionally. This isn't the playground where you're fighting over the sandbox, this is a business. Your clients are in a business. You are in a business.

I'm just disgusted at the manner in which this was handled. ---- happens, but the real character of people come out when they have to deal with ----.

I didn't use the same handle here as I used over at trexhost because I wouldn't be surprised if you'd violate the privacy policy and post information to some how "get back" at me.

PS: Guaranteed 10 days to move my stuff, down in 2.5 days. ---- you!

[RealEulogy]

Wow, I made a post and it's not showing up for some reason. I'm too pissed off to rewrite it.

I'm pissed off even more. I went over to the WHT forum and it's stated Rising webworks was formed just in january, with the anticipation of trexhost going down. Over here, michael said it's been up for a year.

So he's lying.
AND!!!
At january 10th, they knew things were going down, but they waited 18 days to tell the customers about it.

[former trexhost]

And you are?

Who am I? Who are you? and do I really care?

I am a person who has been pissed off by Micheal and his group for the way they have handled themselves with Trex Host.

They could have stayed and helped the customers they so badly want and make sure they are ok, that to me would have shown that they do indeed care like they say they do , it would prove it to everyone, instead.. they save their own asses and say"oh..trexhost is closing on the 8th (chuckle, chuckle) but you can come with us, we are more expensive and the plans have changed allot. even then people who would like to move over can't even get a hold of them and are VERY leary because their website isn't completed and only registered for one year. I design websites, I could design a fully functional site in less then a month they claim to say they have had.

It's simple, stay to the end.. help out - go out of your way, this will win your customers over.

Move them over, heck even give them one free month to get the ball rolling, this would have made you top of the world in reseller hosting, instead.
you handle it very poorly, you are told that you handle it poorly, your customers have to hunt you down on the net in forums, and you still don't listen,,, these people are your customers and yoou don't listen to what they are saying... stupid stupid person.

This is why you don't deserve to make it and this is why i will help bring you down, one way or another.. and for the person asking who i am... who are you? and I don't give a ----!

[Skylar]

Honestly and under the circumstances good luck to them however they are - and I would not normally say anything like that, but under these circumstances it was to be expected.

for the benifit of Google and other search spiders/crawlers -

RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com

Help get this thread to the top of their search results :lol:

You are soo getting +rep for that.. Ill throw myself on that bandwagon too


RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com



So what happened to WHT saying it was a valid reason???
http://www.webhostingtalk.com/showthread.php?p=4937847

Doesn't look like they are happy either no? Another lie? YEY Your turning out like VaguHost!!!

[Decker]

:D tempted to change my sig :lol:

[Jan]

Over here, michael said it's been up for a year.

Record expires on 2009/01/10 UTC
Record created on 2008/01/10 UTC

[Meksilon]

Wow, I made a post and it's not showing up for some reason. I'm too pissed off to rewrite it.Welcome RealEulogy. I'll draw your attention to the forum rules (http://www.freewebspace.net/forums/announcement.php?f=2) which clearly state that your first few posts are manually moderated. I basically agree with everything you've said, and I hope you can find a suitable replacement host here on FWS! As far as I can tell, RisingWebWorks.com have acted in a disgraceful way (regardless of the situation with Trex).

I suggest having a look through the Paid hosting offers (http://www.freewebspace.net/forums/forumdisplay.php?f=27) forum, and feel free to ask the hosts there any questions.

:beer:

[Skylar]

This isn't the playground where you're fighting over the sandbox, this is a business. Your clients are in a business. You are in a business.

PS: Guaranteed 10 days to move my stuff, down in 2.5 days. ---- you!



Too funny...


I understand your mad at TrexHost and the new host, whatever its called, and I do hope you can find a more reliable host that suits your needs.

[Eclouds]

Seems like the situation is exploding now :(

[deny]

I do not understand why is trexhost.com hosted on server with more than 500 other sites.
Talking from my experience hosting company most probably chose dedicated server where they put only one own site.
But taking a look on Ip Neighbors (http://www.find-ip-address.org/reverse_lookup/) it show up that on the server 75.126.88.188 (ip address from server where site is hosted) are hosted in total 509 website.



22. www.trexhost.com Whois [+]
23. abateins.com Whois [+]
24. sistersculturalstop.net Whois [+]
25. www.a1t.org Whois [+]
26. www.im-gamers.com Whois [+]
27. eastkypaintball.com Whois [+]
28. ashandts.com Whois [+]
29. www.oneconservativeamerican.com Whois [+]
30. carlsbadbesthomes.com Whois [+]
31. www.bigappletutor.info
32. gccounseling.com Whois [+]
33. silvermoonz.com Whois [+]
34. www.homemarket-europe.com Whois [+]
35. careintheworld.com Whois [+]
36. www.millionpixelzone.com Whois [+]
37. www.active-technologies.com Whois [+]
38. docreborn.com Whois [+]
39. www.crossculturetours.com Whois [+]
40. www.netcityauctions.com Whois [+]
41. www.googletagsubmit.com Whois [+]
42. eatingsnacks.cometcetcetc...

[Decker]

I don't know any host that has a server simply for thier own site only, usually the hosts site goes on one of their most powerfull servers, with a backup on another server with support and billling sometimes being on diverse machines.

[deny]

Do i need to show you how many companies have only their own site on one server? Please check these ip address from server of companies (here are only couple):

208.67.87.2
205.177.13.3
208.76.80.221
208.80.120.167
69.59.28.161
205.234.192.219

I can give you 100 other ip address that will show you that really host companies place their site only on one server.

[Decker]

Couldn't be their all on VPS's of their own could it ;)

Or does your site check that as well as only return results for IP's with ICMP return disabled?

[deny]

I have show you ip address that will give back 500 domains assigned to one ip address and i have show you ip address where you can find only 1 or a couple domains all related. Maybe i'm wrong but test simple prove to me who are big fish and who are small fish in hosting industry.

[Decker]

Maybe i'm wrong but test simple prove to me who are big fish and who are small fish in hosting industry.

Actually it doesn't, I could set up a tiny VPS and you would only see one site, if for example I set up a host site on a dedicated IP for SSL then again you would only see one site.

So your test is not a good measure of anything really :)

[deny]

I must disagree with you because i believe that valuable hosting companies should never put its own site on server along with 500 other sites or any other sites from their customers.

[Decker]

Your perogative, but I would have a safe feeling knowing I was on the same server as the hosts site. If they have confidence in the box it's on shouldn't you :)

Anyway all this is off topic.

[deny]

Agree that it start to be off topic but must add that from customers point of view it is great and safe to be hosted on same server as hosts. From neutral point of view it give potential customers very insecure feeling about company that is not able to host its own site on server apart from their customers.

[Decker]

Okay to close this part of the discussion - why on earth would a host pay the cost of a whole server to contain one site only - even if it is theirs.

Do you buy a server for each site, no? Then same reason, it would just be stupid unless the hosts site required so much in the way of resources that a dedicated was needed.

Again all the IP's you gave may not be servers as such but small VPS's or simply accounts with a dedicated IP.

End of.

[deny]

I see big fishes and small fishes in hosting business of see. Small fishes look for low-cost solution even if it means be hosted along with their customers on one servers. Big fishes does not care. They are big enough to have one server for its own business.

[Eclouds]

Okay to close this part of the discussion - why on earth would a host pay the cost of a whole server to contain one site only - even if it is theirs.

Because if the server goes down, clients still have a way to contact the host. And a lot of hosts do that including us. pirate2

Besides, if you are big enough you won't mind paying for another server right? If you own all your equipment the costs can be relatively low for that so there is no problem there ;)

[Decker]

Because if the server goes down, clients still have a way to contact the host.

So you'd stick it all on one box, I always distributed it so if 'that' server went down your clients could still contact you :wink2: you can pull some clever stuff with DNS if you know how :D or just break it up into sections, so a full box for each bit - don't think so.

By the way it wouldn't be the first time I had one or two lying around for development and testing various scenarios setting model enviroments etc.

As for owning your own equipment again not necessarily the best schenario from a cash flow forcast point of view, no real flexibility in operation there :)

deny cost is not always the question, so again your argument has no grounds for you to decide who is a big or small 'fish' - but it does seem you'd be easy to fool along those lines as you still don't confirm which of the IP's you listed are actual real life full blown servers, as you don't know so you've been folled already by all those hosts into thinking along your misinformed lines :)

[Eclouds]

deny cost is not always the question, so again your argument has no grounds for you to decide who is a big or small 'fish' - but it does seem you'd be easy to fool along those lines as you still don't confirm which of the IP's you listed are actual real life full blown servers, as you don't know so you've been folled already by all those hosts into thinking along your misinformed lines :)

I never said anything about big or small 'fish' nor have I listed any IP's. I assume you are confusing me with the guy above.

Now, I will go ahead and respond to the argument I actually made. Owning your equipment is cheaper in the long-run than renting from a dedicated server. Unless you did not plan on being in business for long...

If you are picking a "fight" with me, you are wasting your time I have better things to do and I was just giving my insight on the fact that you said "why on earth would a host pay the cost of a whole server to contain one site only - even if it is theirs."

[Decker]

Would that be why I put the posters name in bold at the start of the paragraph :wink2:


And a lot of hosts do that including us refering to having your site on a server of its own, have you ran 66.212.18.60 through deny's site for IP neighbours, and a trace shows the 'server' on node1, could I be correct with the VPS assumption :wink2:

[Eclouds]

Touche, didn't pay attention to his name ;)

[Cam.]

This is why you don't deserve to make it and this is why i will help bring you down, one way or another.. and for the person asking who i am... who are you? and I don't give a ----!

Why should I tell you who I am if you don't give a ----?


(RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com RisingWebWorks.com)

[Decker]

I think it says it all Cameron, he's brought it back on topic.

RWW.com just in case it reactivates - or RisingWebWorks.com the hosting company (cough) that will steal clients details.

Go on RisingWebWorks.com I've made an acusation, in public, so take legal action please.

Prove your OKAY, and put this to rest.

[Dan]

Michael,

I am all confused now.
One minute you say "I am not stealing customers" or whatever, then you state "I may not have "Authorization"...."
Which is it?
Seems to me you are just chancing your arm.

[Skylar]

Michael,

I am all confused now.
One minute you say "I am not stealing customers" or whatever, then you state "I may not have "Authorization"...."
Which is it?
Seems to me you are just chancing your arm.

Its like a child who's parents caught him and he is changing his story every chance he gets, to see if one of them will get him out of it.

[Meksilon]

I do not understand why is trexhost.com hosted on server with more than 500 other sites.
I count over 800 domains:

http://whois.webhosting.info/75.126.88.188

However, it is immediately obvious that many of those domains would point to the same website or are part of a single hosting account. Furthermore, it is technically possible to host many servers through a single IP. NameCheap and eNom use "server clusters" where they actually host over 50 servers on a single IP address. The registered owner of 75.126.88.188 is Softlayer.

Considering one of their hosting packages:

http://trexhost.com/

is a dedicated server, I don't think all their sites are on a single server - however it is possible.

Also, please be mindful of the rules:
Spam and referral links are not allowed (this includes resellerspanel and website.ws type sites). You can not promote your own website here outside the advertising sections.

[deny]

I count over 800 domains:

http://whois.webhosting.info/75.126.88.188


It looks to me that they does not show valid information at all. They need to update their database.
For example they list many domains that are assigned to other ip addresses like:
ZODIACREALITYSHOW.COM that is assigned to 67.228.124.124
ZINC-FUEL.COM that is assigned to 64.202.189.170
123TS.ORG that is assigned to 74.54.136.66 etc...
or many domains that are not assigend to any ip address:
ZSEXO.com
111TUTORS.INFO
777STORES.COM etc...

[deny]

Anyway it looks (as have reading it on another forum) that mike ousley former vp of trexhost has paid to Softlayer and he need to take care about Trexhost till James come back.
Quote from another board that will probably give new hopes to all customers of Trexhost


first of all rising web works is not a part of trexhost and no they didnt pay the bill i did.. im former vp of trexhost.com name is mike ousley.. i paid 800 from james paypal cause im in charge to take care of it till he gets back alot of people tryed to screw this bussiness over and have succeeded but it will rise again and i do appoligize to all the customers.....

[Decker]

deny do you have a point to make?

You seem to be appearing in threads with nothing constructive.

With loads of unsubstantiated heresay, if your wording is even correct!


cause im in charge seems very VP doesn't it :lol:

[deny]

deny do you have a point to make?

You seem to be appearing in threads with nothing constructive.

With loads of unsubstantiated heresay, if your wording is even correct!

seems very VP doesn't it :lol:

here is link and see for yourself. There is not needed to be explained anything more, everything speak for itsself. I guess how confuse are all their customers:

http://www.webhostingtalk.com/showthread.php?t=667169&page=12

btw

Take it easy with your fast conclusions... Nobody here wants any fight with you.

[Decker]

And your point to make here without redirecting is ??

[deny]

And your point to make here without redirecting is ??

Probably point is this thread Bye Bye Trexhost.com
Actually any further conversation with you does not make any sense. Instead of making any sense to this thread you looks to fight with anybody who does not agree with you.

[Meksilon]

Actually deny, it was you who came in here and posted entirely off-topic, just so that you could advertise (spam) your site against forum rules. The number of domains hosted by an IP had nothing to do with the discussion, and you know it, it was just an excuse to link to your site.

[Dan]

Stick with the main topic people.

[TrexMichael]

I just want to say congratulations.

Please, go to google and type in risingwebworks

You all should be proud :).

[DanTheMan]

I just want to say congratulations.

Please, go to google and type in risingwebworks

You all should be proud :).

Your welcome my friend :D


And how do you explain the screen shots:
http://www.webhostingtalk.com/showthread.php?p=4940434#post4940434

[Decker]

I just want to say congratulations.
Please, go to google and type in risingwebworks
You all should be proud :).

Yes we should be, thanks, why have you not at least privately requested a username change as your user name is now (and before now) very distastefull.

The screenshots (good one Dan), how stupid can you get, are again proof of your ... oh the words just ran out as they've all been used up, unless I go for very basics expletives and body part references. Waited all day to see if you could repsond to Dans post but in character no! Bit of a pickle that one isn't it! And it's apparently you saying all the bad stuff, and trying to be sneaky but failing badly as it comes across as someone I'd just hang up on.

Trying to get SoftLayer to breach client security is the least of these, your reputation should proceed you now as your results are very visible.

Oh! and getting number one spot for a name like that that's all one word in google is no deal, no one else could so it's pretty much a given. But the rest that show your all for what you are, that's Google Magic :D

[DanTheMan]

Thanks, I just uploaded them so they are easier to access.


View the screen shots here: www.cancerhost.com/trex

It's been two days, I'm still waiting for micheal to answer.

[Eclouds]

I just want to say congratulations.

Please, go to google and type in risingwebworks

You all should be proud :).

And what comes out of it isn't good. We should be proud but you shouldn't. Congratulations to you for ruining a company that did not even get off the ground. :beer:

[Jan]

Trying to get SoftLayer to breach client security is the least of these, your reputation should proceed you now as your results are very visible.


And shame on SL for even giving him an email address. Two peas in pod in the end pirate2

[Dan]

risingwebworks didn't rise very much did it? :lol:

[Cam.]

risingwebworks didn't rise very much did it? :lol:

All I can say is Oh, Snap!

[Meksilon]

risingwebworks didn't rise very much did it? :lol::lol: 'Ave you seen their new domain?

http://sinkingwebworks.com

:beer:

[Skylar]

:lol: 'Ave you seen their new domain?

http://sinkingwebworks.com

:beer:

Now that is priceless

[utcrazy]

I don't know any host that has a server simply for thier own site only, usually the hosts site goes on one of their most powerfull servers, with a backup on another server with support and billling sometimes being on diverse machines.

Actually the Comfy site is on a Dual Xeon 2.8gHz with 4GB RAM all by itself.

[JonnyH]

What's with the harsh words about Rising Web Works? Come on your pouncing on Michael like a pack of wolves for a few wrongly put together sentences. Some of you should grow up a bit.

[Meksilon]

And shame on SL for even giving him an email address. Two peas in pod in the end pirate2My thoughts exactly - I can see some of the information they gave was "fair enough" - but they shouldn't have disclosed: 1. the balance owing, 2. the last invoice amount/payment they received, 3. the paypal email. The information that was okay to give him without verifying he's authorised is: 1. how to access your account information, and 2. what the chat operator can and can't do. That's it. :tired2:

BTW [ch]dan that mirror's a good idea.

[david432111]

What's with the harsh words about Rising Web Works? Come on your pouncing on Michael like a pack of wolves for a few wrongly put together sentences. Some of you should grow up a bit.

You're right jonny :D
Everybody stop picking on him it's just childish!

[Dan]

What's with the harsh words about Rising Web Works? Come on your pouncing on Michael like a pack of wolves for a few wrongly put together sentences. Some of you should grow up a bit.

I doubt it's anything to do with his sentences Jonny. It's more of his actions.

[JonnyH]

I doubt it's anything to do with his sentences Jonny. It's more of his actions.
Michael was, and quote James' "right hand man". Michael did everything when James was away. Manage the staff, maintain the servers and advertise with great success. Why shouldn't he send out emails about his newly formed company? I don't see anything wrong there. The people who was hosted by Trex would know who he is and have faith being hosted by him. I would of.

[Decker]

Michael was, and quote James' "right hand man". Michael did everything when James was away. Manage the staff, maintain the servers and advertise with great success. Why shouldn't he send out emails about his newly formed company? I don't see anything wrong there. The people who was hosted by Trex would know who he is and have faith being hosted by him. I would of.

Because he's misused the Trexhost DB to mail to 'their' clients, that's just one of the points. You really need to read the whole thread and other linked threads before putting your head on the chopping block.

Would you trust them after that?

Their behaviour is unforgivable due to the underhand nature, the reason why so many people became very upset at them as they are the pits of the hosting industry due this.

[JonnyH]

Because he's misused the Trexhost DB to mail to 'their' clients, that's just one of the points. You really need to read the whole thread and other linked threads before putting your head on the chopping block.

Would you trust them after that?

Their behaviour is unforgivable due to the underhand nature, the reason why so many people became very upset at them as they are the pits of the hosting industry due this.
Like I said, I don't see anything wrong with that. Michael was Vice and to be honest why can't he use the Trex DB to post about his new business? Just a different form of advertising. I have read the whole thread. Like I said above, everyone is just following each other.

[Decker]

What privacy statement do you run under with your clients information then? We promise to use it in whatever fashion any employee feels like doing at the time. (see bit in bold - not company owner, employee)

It's not a form of advertising it's data theft, and then abuse of stolen data.

If you don't already know that then you should not be advertising yourself as a host.

[JonnyH]

What privacy statement do you run under with your clients information then? We promise to use it in whatever fashion any employee feels like doing at the time. (see bit in bold - not company owner, employee)

It's not a form of advertising it's data theft, and then abuse of stolen data.

If you don't already know that then you should not be advertising yourself as a host.
It's not as if Michael him self is a 3rd party though is it. He is using the email as a chance to inform the users in what's happening. It's not really data steal as the email themselves were sent of that server and he's still Vice. Well until it closed anyway.

[Jan]

Hmm, interesting http://www.namepros.com/web-design-reviews/362245-risinghost-net-prelaunch-review-2-a.html. Check the date on that post.

And another: http://www.namepros.com/web-hosting-offers/363694-trexhost-24-7-support-php4-5-a.html where James is acting as a shill :S

[JonnyH]

Hmm, interesting http://www.namepros.com/web-design-reviews/362245-risinghost-net-prelaunch-review-2-a.html. Check the date on that post.

And another: http://www.namepros.com/web-hosting-offers/363694-trexhost-24-7-support-php4-5-a.html where James is acting as a shill :S
I see it :P It's very sketchy with him now but when he was here, he was a very nice guy from experience. I suppose it's just another way of boosting your customers. Bit sneaky :P

[Decker]

:lol: Jan, wouldn't be the first time that had been done!

Jonny, sorry but vp or not still an employee with no rights under the clients privacy rights to remove the list and use it to promote a business that was not directly supplied with permission to use it - that's where they really screwed up to start with.

[JonnyH]

:lol: Jan, wouldn't be the first time that had been done!

Jonny, sorry but vp or not still an employee with no rights under the clients privacy rights to remove the list and use it to promote a business that was not directly supplied with permission to use it - that's where they really screwed up to start with.
I see where your coming from and it may be a bit cheeky, but since risingwebworks.com aren't actually using the DB, I don't think it's invalid. Meh.

[Decker]

They used it don't kid yourself, otherwise how did the Trexhost customer base get their e-mails.

[Dan]

Jonny, it would be just like me e-mailing all CompleteVPS Clients to inform them of new services at Deise Host.

1. It's invasion of Privacy
2. It's a violation of the CVPS Privacy Policy
3. It's Spamming