Who has the rudest host?

[cheatpark]

I think so at least. Check this out:



----- Original Message -----
From: "******** Support" <support@********.co.uk>
To: "***** *******" <*****@*******.co.uk>
Sent: Friday, March 22, 2002 9:55 AM
Subject: Fw: ONLINE SUPPORT REQUEST


>
> pain in the ---!!!!!!
> ===========================================================
> ******** - The Complete Internet Solution Provider (NAAIS Approved)
>
> ******************
> ******************
> ******************
> ===========================================================
>
> ===========================================================
>
>
> ----- Original Message -----
> From: "ONLINE SUPPORT" <support@********.co.uk>
> To: <support@********.co.uk>; <***@********.co.uk>
> Sent: Friday, March 22, 2002 2:27 AM
> Subject: ONLINE SUPPORT REQUEST
>
>
> >
> > This email was generated by a client using the online support form in
the
> user admin site
> >
> > Client Number -
> > Date/Time - 22/03/02 02:27:52
> > Problem category - Unknown
> >
> > Message :-
> >
> > Since I have started using you for hosting I have encountered many
> problems with your hosting service.
> >
> > These problems include the following:
> >
> > 1. On your packages information page it says that I am limited to 2.5gb
> bandwidth. Firstly, I was not given a warning about the limit being put
into
> place. On the previous packages information page it did not state a
> bandwidth limit. What also really annoys me is that you don't tell me how
> much bandwidth I have used.
> >
> > 2. You state that you offer unlimited web space. I also state that this
is
> impossible. Nothing is unlimited. No exceptions. Check out
> http://www.unlimband.com .
> >
> > 3. Your version of php is out of date and therefore has many security
> holes. I suggest you upgrade now. Why didn't you upgrade?
> >
> > 4. Your servers are very slow. I have had many complaints from my
visitors
> about my website being slow.
> >
> > 5. Scripts (php scripts for example load very slowly). If we take my
sites
> forums for example (http://www.cheatpark.net/forums/index.php) the average
> page creation time is about 1.0 seconds. On the average host this ranges
> from about 0.1 to 0.2 seconds. They don't charge 5 times as much as you do
> so why are you 5 times slower? It amazes me very much.
> >
> > 6. When visitors type in my site address they usually type in
> http://cheatpark.net instead of http://www.cheatpark.net . Most sites work
> without the www. so why doesn't mine?
> >
> > 7. Your server operating system is windows nt. You use php on windows nt
> which amazes me because it doesn't function properly and nt itself is a
bad
> operating system. Linux or unix are far better. I understand you are
> installing linux soon but apparently you have to put all your development
> time into another site and seem to want to forget about your customers.
> >
> > I would like you to respond to this e-mail explaining why these problems
> have occured. I would like you to think carefully about your reply as you
> could be losing me as a customer. I will also do my best to make sure that
> nobody uses you as a host by reporting you to the watchdog ogranisation
and
> then they would deal with you appropriately. Please revise your services
and
> make them better or I am sure you will not survive as a host.
> >
> > Regards,
> >
> > Cheatpark.net

I have censored all names so that this post doesn't get deleted. For those who didn't realise it check for something in bold in the quote. You'll see what I mean. Anyone got a host more rude than this?

[Bruce]

pain in the ---!!!!!!

That was their entire reply? :confused2

Are they a bunch of 10 year-olds or something?

[cheatpark]

Looks like it. But that was not the entire reply. I sent a complaint to the director and I can't wait to see his reply. I demanded an appology. ROTFLMAO

[Robert]

Originally posted by cheatpark
Looks like it. But that was not the entire reply. I sent a complaint to the director and I can't wait to see his reply. I demanded an appology. ROTFLMAO

"treat others how you want to be treated". Sure.. you had the right to complain, but why do it so rudely at first? You could have been a little more mannered. instead of saying "your php is outdated, it has too many bugs, i suggest you update it". you could have said "i noticed that your PHP version is outdated and that current version has many security holes. I was wondering if you could update it? Thanks"

I was once a webhost, i recieved the same emails. Except it wasn't Dim8's fault.

[Gayowulf]

My host is pretty good. especially considering my first payment was a month late.

In this case, i was trying to get a script to work with no luck. i tried everything i could think of to get it to work, including reading the error message, contacting the creator of the script, changing settings on my server etc.





> While trying to run an cgi script on my server, I
> receive a "CGIWrap" error.
>
> I am assuming i got the #! line wrong.
>
> see the error for yourself
> http://www.******.net/test/*********.cgi
>
> what is your take on this? (I have tried almost everything >possible to get it to work)
>
> =THanks

the reply:

Most of our customers solve this problem by reading the error message.

Also make sure that your script was uploaded in ascii mode.


Joseph


I replied to them with a rather tersly worded account of my fruitless attempt at using their substandard service, and how their "tech support" could use a little help.

I didnt realize that Steve was the owner of the host. I had just flamed the owner of my host. It was fun, and he phoned me up and apologised. Joseph is a prety cool guy.

[allanh]

demented.org is definitely the rudest host on the internet. For evidence, just go to their forum and see how their 'moderators" tell people who make suggestions and complaints off.

[cheatpark]

Originally posted by robert


"treat others how you want to be treated". Sure.. you had the right to complain, but why do it so rudely at first? You could have been a little more mannered. instead of saying "your php is outdated, it has too many bugs, i suggest you update it". you could have said "i noticed that your PHP version is outdated and that current version has many security holes. I was wondering if you could update it? Thanks"

I was once a webhost, i recieved the same emails. Except it wasn't Dim8's fault.
Thats true but it shouldn't be outdated anyway. Not by a year. Their comment was close to swearing and I found that unacceptable.

[roly]

cheatpark, your forums gave me just then
phpBB Created this page in 4.402462 seconds : 14 queries executed : GZIP compression enabled : Debug Mode

[cheatpark]

Originally posted by roly
cheatpark, your forums gave me just then
That prooves how crap this host is. I find it unacceptable how they can say something like that back. They did say to me its because its on an nt server but I believe very much its the way everything is set up.

[roly]

EVEN WORSE just then they gave me
phpBB Created this page in 14.940430 seconds : 12 queries executed : GZIP compression enabled : Debug Mode

[cheatpark]

I believe every bit of it roly. I'm changing a.s.a.p. Just got to force them to give me my money back and make them transfer the domain name. That could be harder than you think.

[Gayowulf]

Don't force them. Ask them politely, state your reasons and give them proof.

Sell them on it. You will be a lot more successful if you are nice than if you are rude.

[cheatpark]

True. I'm hoping to use what they said as an excuse to leave them.

[Technics]

Knightmaster Enterprises UK Ltd Why not report them to trading standards for poor service?

Also why not name and shame a host whos done bad by you?

I think netweaver have to have the rudest support ive ever used.

[cheatpark]

Originally posted by Technics
Knightmaster Enterprises UK Ltd Why not report them to trading standards for poor service?
So you know what they are like? What has your experience been with them?

[Daniel]

rudest host awar goes to...:

http://www.kelmhosting.com :D

[cheatpark]

Originally posted by Daniel
rudest host awar goes to...:

http://www.kelmhosting.com :D
Their site won't even load for me.

[roly]

That was Alex Kelm's Host that never started up:rolleyes:

[cheatpark]

Well most people here know who my host is anyway. I suggest that you all stay away from them. This thread shows why. I don't think I need to explain myself more.

[Moonman]

i would actually like to know who your host if, if you dont want to post it here, could you PM me please.

[cheatpark]

Here's an update. I've been sending them loads of e-mails. They didn't reply to the one asking for an apology however they replied to all the other e-mails. Typical, eh? Also I'll be sending you a pm now with the name of the host.

[bigperm]

Like your host is a secret... A simple whois told me.

[meow]

What kind of server is this? Never heard of it.
MicrosoftOfficeWebServer: 5.0_Pub
Yeah, I get that it's Microsoft. :p But Office?

[MN-Carl]

erm

where did u get that from :confused2

[meow]

Cheatpark's host.

[roly]

Microsoft IIS 4.0 on Windows 98/NT 4 accoring to netcraft (http://www.netcraft.com/whats)

[meow]

I read sloppily. Actually it sends both in its headers. :confused:

HTTP/1.1·200·OK(CR)
(LF)
Server:·Microsoft-IIS/4.0(CR)
(LF)
Date:·Tue,·26·Mar·2002·21:56:36·GMT(CR)
(LF)
MicrosoftOfficeWebServer:·5.0_Pub(CR)
(LF)
X-Powered-By:·PHP/4.1.2(CR)