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View Full Version : McAfee Anti-Virus, what's causing this?


Dynash
May 20th, 2008, 17:08
McAfee for the last 2 weeks or something has been a pain.
For no reason whenever I open the manager etc it's just blank.
It's been working since January when I got my subscription, so I don't know what's caused it.

It still updates and installs them, and it still does scans, but only on the fly. I can't make it do a scan since I can't open the manager to do one. Here's a screenshot:

http://i61.photobucket.com/albums/h56/stevie_901/mcafee.jpg

I've not re-installed it yet, because I can't!
themoose
May 20th, 2008, 17:13
I've heard this happening to somebody else recently.. it's a ----e program, I don't know why you bought it. AVG is much, much better than McAfee in every way.
Dynash
May 20th, 2008, 17:22
Yeah, I know it's crap but it's the only one that appealed to me at the time. I used Norton for like the last 5 years. But I bought a new subscription from Amazon, and them being themselves, I never received it, and they said I never even ordered it, though my bank statement shows I payed for it :( I hate Amazon, 2nd time they done this.

Anyway, I don't like AVG that's why I got this.
Host Factory
May 20th, 2008, 17:49
use the mcAfee online support messaging system, very good solved all my problems
Dynash
May 20th, 2008, 18:16
use the mcAfee online support messaging system, very good solved all my problems
Where do I go for that? Do i click that "McAfee Virtual Technician" in the Quick Links menu?
.Andy
May 20th, 2008, 23:36
Avg is good anti virus however if you use it with other anti viruses it may delete all the files. Its happen to me like twice now.
Host Factory
May 21st, 2008, 04:02
its set for us, i can never get through on uk one
http://service.mcafee.com/UserInfo.aspx?lc=1033&sg=TS&pt=1&st=CHAT
Dynash
May 21st, 2008, 06:32
ah, it's the thing I was talking about: " McAfee Virtual Technician" it takes me to that, gah, with my net playing up on the laptop, i wont be able to do it :<
themoose
May 21st, 2008, 06:38
Call up McAfee.
Host Factory
May 21st, 2008, 06:55
go to tech support click start and then chat and email (located at the side
Dynash
May 21st, 2008, 07:05
go to tech support click start and then chat and email (located at the side
Thanks :D sent an email.
Host Factory
May 21st, 2008, 08:30
they do live support takes about 10mins tho
Dynash
May 21st, 2008, 09:31
Yeah, I got an email not short after submitting it.
It wasn't much help, the guy just told me, what I told him.
Gave me a IEFixReg.bat file, which didn't work. :(
I'm talking to an rep now though.
edit: i had to install Windows JScript 7.5 or something again. then i had to use the McAfee software remover completely, like the thing you have to do with Norton, I then needed to re-download and install it from my McAfee account.
Host Factory
May 21st, 2008, 15:10
that bad, mine sort of did that but only on the registration page, it was just a hotfix for me
Dynash
May 22nd, 2008, 09:18
Yeah, I guess there was something that was overlooked, took 20 mins just to get told I had to re-install it. Which i didn't want to do :(
the live chat seemed like a bot to me, or it was just complete quick menu talk, just clicking.