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View Full Version : WiseDedi's phone doesn't work??



DedicatedOT
July 16th, 2009, 23:03
I was a customer with WiseDedi.com until just now they've suspended my account without prior notification... I tried calling their phone number listed in WHOIS, but it says it's disconnected...

Can someone please help??

.amaZe
July 16th, 2009, 23:07
I don't think they offer phone support.. that phone number you found in WHOIS is probably a personal phone number.

I might be wrong though.

Patrick
July 16th, 2009, 23:17
Strange, I've never had any problems with them. Also I don't think they do offer phone support.

Try opening a support ticket in Ubersmith.

http://customer.wisededi.com/

LSComputers
July 16th, 2009, 23:36
Hello DedicatedOT,

Your account was suspended because of an DMCA notice. Because of these kind of notices we are required to suspended the account instantly, until a response it received from the client.

My MSN and email is always here to be contacted at, not sure why you tried a personal phone number.

DedicatedOT
July 16th, 2009, 23:38
Can I just delete the forums? Please reactivate my game server...

LSComputers
July 16th, 2009, 23:41
Hello,

Please address all abuse issues towards our ticket system. Once we have confirmation that you have understood the seriousness the server will be re-enabled. This is standard practice.