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98125
October 27th, 2002, 16:47
currently when i log into hotmail either through www.msn.com or www.msn.co.uk i get a message saying my account has been closed (no reasons given) however i can still sign into messenger and see all my contacts.

Just to make it worse when i click on "no new e-mails" nothing happens.



Currently im using IE6, win 98SE and messenger 5.0.

Any ideas on how to solve this problem?

Mullin
Jan
October 27th, 2002, 17:09
If you don't use the account for a while they will close it, but you have the option to activate it again. Then when mail starts coming again you will be able to click on the MSN link to the inbox again :)
98125
October 28th, 2002, 11:02
i forgot to say, i use this account every day because all my webpage information, stats and everything are sent to that account.
I really need it running again without having to close my account and sign up again.

<edit> when i now click on "no new e-mails" i get account closed</edit>

Mullin
aphel aura
October 28th, 2002, 11:22
Originally posted by Jan
If you don't use the account for a while they will close it, but you have the option to activate it again. Then when mail starts coming again you will be able to click on the MSN link to the inbox again :)

Hm?? I think if you used Messanger regularly even without logging in Hotmail at hotmail.com, your account won't be suspended?
Daniel
October 28th, 2002, 14:49
Originally posted by aphel aura


Hm?? I think if you used Messanger regularly even without logging in Hotmail at hotmail.com, your account won't be suspended?

No it will still become suspended.
98125
October 29th, 2002, 11:10
i use this account all the time (being every day) to check on my website. I sign into messenger everyday and i also login through www.msn.co.uk every day(well, i used to till this started)

Mullin
Jan
October 29th, 2002, 20:45
Assuming you have another email address, fill in this contact form.

http://www.msn.co.uk/msnhelp/contactus/
98125
October 30th, 2002, 11:37
Thanks for that link Jan.

just got to wait a few days now :(

After filling out the form i got the following message


We apologise in advance for any delay in providing you with an answer.

should I be suprised why everyone complains?

Mullin