PC Crashes

[TRUNKS]

Ahh, it dawned on me why I stopped playing...

when playing Age of Mythology: The Titans online (with other players), it shuts down. I recently reinstalled the game to stop Out of Sync errors and they have stopped, but now I have this new error. Since reinstalling, Ive played three games. One of them acually went all the way through, but the other two produced the error. Here it is:


A problem has been detected and windows has been shut down to prevent damage to your computer.

DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable any newly installed hardware or software. Disable BIOS memory such as caching or shadowing. If you need to use safe mode to more or disable, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode.

Technical information:

*** STOP: 0x000000D1 (0x00000008, 0x00000002, 0x00000000, 0xF83EDDC9)

*** NDIS.sys – Address F83EDDC9 base at F83DB000, DateStamp 3d6de4c3

Beginning dump of physical memory.
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.


There is nothing Ive recently installed except the game itself. How do I disable 'caching or shadowing'?
Any suggestions at all would be appreciated!

[notnamed]

IRQ conflict, maybe?

[TRUNKS]

IRQ conflict, maybe?

Explain what that is for a computer illiterate...

[Weirds]

lots of people talking about a similar problem in here:

http://www.tek-tips.com/gviewthread.cfm/lev2/67/lev3/70/pid/779/qid/308429

[CareBear]

(If you're using Win2k, make sure you have SP4 installed, there were some issues resolved with the NDIS driver)

Otherwise:
* If you recently added new memory, remove it and try again (could also be caused by a corrupt paging file - see below)
* If you overclocked your processor/video card, turn it back down to the speed it's supposed to be.
* Make sure your DirectX is up to date if the game uses it.
* If you don't have the latest video drivers for your card, download them and install. If you do have the lastest, try to find an earlier version and try that (sound illogical but it can help :P).

More involving things to try if nothing else works:
* Try removing your network card, or disabling it if it's onboard.
* Run "chkdsk /f" from the command prompt on the disk that has your paging file, reboot if it says it can't unmount the drive. Once rebooted, right click on "My Computer" and select properties, turn off the paging file completely, reboot. Go back to the system properties, reset the paging file settings to what they were, reboot once more and try running the game again.

Good luck :).

[CareBear]

IRQ conflict, maybe?IRQL might have the letter IRQ in it, but it's not quite the same :-)
Simply put an interrupt request level is telling the processor which interrupts can interrupt a currently excuting bit of code.

[notnamed]

Trunks, are you able to play single-player AoM:Titans; but not multiplayer online?

[TRUNKS]

@CareBare, Ill try the bottom stuff after these...sorry for my slowness. :cry2:

* If you recently added new memory, remove it and try again (could also be caused by a corrupt paging file - see below) Havnt recently added memory.
* If you overclocked your processor/video card, turn it back down to the speed it's supposed to be. How do I do that? :redface:
* Make sure your DirectX is up to date if the game uses it. Got the latest Direct X - made no difference
* If you don't have the latest video drivers for your card, download them and install. If you do have the lastest, try to find an earlier version and try that (sound illogical but it can help ). I got the latest one: if it matters the game took 5 minutes to crash rather than instantly, but yeah...it still crashed. As for getting older ones...http://www.nvidia.com/content/drivers/drivers.asp seems to only have the latest ones up for downloading. :o

@notnamed
Trunks, are you able to play single-player AoM:Titans; but not multiplayer online? That's correct - single player games seem to work fine.


I did an error report this time (Im using Windows XP Home Edition) and it says that the crash was cause by a device driver, but it cannot determine which.

[CareBear]

@notnamed That's correct - single player games seem to work fineIf it only crashes in multi player mode and not single player then the first stop was probably accurate in blaming it on NDIS.sys :-)

If you don't know how to change it back, you probably never overclocked your processor in the first place so don't worry about that :-).

Are you running SP1 or SP2 for Windows XP?

[TRUNKS]

SP1.

I think the faulty hardware is the modem... http://www.annoyances.org/exec/forum/winxp/1053908857 << The person there got the same error with the same modem. So is it patchable/fixable, or do I have to get a new modem?

[CareBear]

ok yo yo. i think i fixed it. 2 days and counting without a crash.

ZA wasnt a problem but i got rid of it anyways and went back to sygate personal firewall and reinstalled my modem drivers (installed the old ones accidentally -twice) and yes i know usb modems suck.

but b4 that i tried changing my RAM and changed slots (but still crashed). but when it does it gives out a ndis.sys error- something with network/internet lead me to reinstall usb modem.

thanks for all ur input. btw my modem was a dlink dsl-200Worth a try :).

Download the driver from http://www.dlink.com.au/tech/drivers/files/modems/dsl200.htm#d .
Uninstall and remove the one you currently have completely, reboot, check to make sure that it's gone and then install it and keep your fingers crossed. :)

(Edited to add that the DLink link has uninstall guides, so if you're not sure how to do it, take a look at those at well. It won't hurt to set a restore point before you uninstall it either in case something goes wrong)

[TRUNKS]

Worth a try :).

Download the driver from http://www.dlink.com.au/tech/drivers/files/modems/dsl200.htm#d .
Uninstall and remove the one you currently have completely, reboot, check to make sure that it's gone and then install it and keep your fingers crossed. :)

(Edited to add that the DLink link has uninstall guides, so if you're not sure how to do it, take a look at those at well. It won't hurt to set a restore point before you uninstall it either in case something goes wrong)

Uhh.. which one? :redface: The newest?
There are... DSL200v1.11.zip, DSL200v1.10.zip, DSL-200v103.zip

And you mean uninstall the old ones and install the new ones yeah?

Thanks again #_@;

[CareBear]

I didn't know if you had revision A or B so I left that part out since there's only one version for revision B :).

(BTW-the download site seems to be only for AU/NZ users, but it's about the only D-Link site I checked that had a DSL-200 listed, so if you live somewhere else, go to the D-Link site for your country)


Create a restore point: Start/All Programs/Accessories/System Tools/System Restore
Select "Create a restore point" and click Next. Give it a description that will make sense to you and then click Create.
Go to the Control Panel, select Select, go to the Hardware tab and click "Device Manager". Look for your USB modem in the list and then double click on it's name (or right click and select Properties).
Click on the Driver tab and take a look at the version number.
If it's v1.03 take a look at the uninstall instruction for version 1.03, if it's a later verion, go with the uninstall instructions for v1.08.
It's rather critical that you unplug your USB modem right after you uninstalled the driver so don't forget about that :).
Reboot
Unzip the v1.11 file and click on setup, somewhere along the install it will probably ask you to plug your modem back in.
Reboot and see if it helped. If it didn't, uninstall the driver and try the v1.08 one (remove the v1.11 first) and give that a try


If at the end you can't reconnect to the internet, go back to "System Restore" and pick "Restore my computer to an earlier time" this time and select the restore point you create earlier.
That should put things back the way they were, but hopefully it won't come to that. :)

(Edited to add a reminder to make sure you have all your ISP's information you need. I never used ADSL but I imagine that would be phone number to dial in to, any DNS settings if it requires them, protocol, etc. It's going to be hard to look that up online once you uninstall the driver so make sure you have that handy if your ISP requires any special installation steps)

[TRUNKS]

IT WORKS!

Thankyou !!! :)

[CareBear]

Happy gaming :)