E-Mail Hosting Options

[GeorgeAssai]

Greetings: as an engineer affiliated to a support compnay, I have found that the top proproty for majority of companies in IT department is the stable e-mail service.

Having been reccommended, my team tried GISOL, which allows users to add, modify, and forward e-mails by themselves. Initial impression was very good.

However; the company causes frequent downtime in their hosting servers. For instance, we have suffered downtime 7 times with more than 2-5 hour waiting time during these 11 months. It is almost all monthly recurrance. We made several Linux integration services using Postfix, but they have never stopped for 14 months. For me, their performance is not satisfactory.

Today, the GISOL posed longest downtime, which lasted 14 hours, and yet DNS record is recovered. For instance, NS21.gisol.com does not respond to any quiry.

Since the service is so unreliable, I was instructed to search other hosting firms, which offer solid e-mail hosting, with high flexibility of user management, like GISOL offers through their control panel.

However, it is very difficult to find hosting companies, who allow users to create/delete users account, and make forwarding setting through authenticated web-site.

This function is very handy for SME (Small-Medium Enterprize) to manage just 4-5 employees. Mostly such companies employ temporal staff, who always resign/fired rapidly. By forwading setting, it also allow employers to monitor incomming e-mails.

Do you know any hosting comapny, which offer similar capablity to allow user (one user in the client comapny) to create/delete the e-mail accounts?

Please advise.

George Assai
Technical Support Engineer, ODBA

[phuckedup]

A webhost with cPanel could do what you're looking for. It all depends on the number of emal addresses they allow you to have.

You said you were looking for a host that provided solid email hosting, but if you want to use a webhost, i can help you.

I can make a custom plan for you giving you unlimited email addresses, 9999 email forwarders, 9999 auto-responders, and unlimited mailing lists. The price will depend on how much space is required. [custom plan so no plan URL] if you're interested, PM me.

If you're just looking for a email hosting company, good luck and sorry i couldn't help

[hostefex]

Hello,

I can give you unlimited email accounts, just need to know how much space and bandwidth you think you would need and I can quote you a price. We use cpanel and it would be a good solution for what you need.

Please contact me via aim or email, details in my signature.

Thanks,
Bryan

[Excelex.net]

lol, I will give you all the free email accounts you want, I really dont care much about webmail usage each user will get a 10mb quota

[GeorgeAssai]

Greetings: and thank you for prompt responses. I now understood "cPanel", which I initially thought as original development of GISOL, is actually a product offered by cpanel Inc.

http://www.cpanel.net/

Since we have capacity to run+maintain Postfix within company, admin team in the company could try the software package.

However, for most SME customers, whom I consult+support on daily basis, the lower the cost, the better. Particularly I fully understood the importance of low cost, when I see how start-up companies struggle financially in initial years.

I reccommended GISOL to at least 23 companies; not least because I believed in the flexibility of cPanel, and I mistakenly believed that it was originally developped by GISOL.

However, now, I am slightly concerned upon the numerous postings in the Internet about GISOL. Although most postings were regarding to payment issue, some of them were striking:

http://www.epinions.com/content_86119517828

http://www.r-complaints.com/_ConsumerComplaints/00000375.htm

And, particularly concerning posting is the one:

http://gisol.dragonslayers.info/mystory/default.htm

http://web.archive.org/web/20010515204603/http:/gisol.org/

It seems a webmaster is charged 15k Euro for one month, which is very worrying business style.

Do you agree with these postings? And how large company is the GISOL? As far as I could see, they run immense number of DNS servers, ns20....ns30.gisol.com. But if I needed to contact through phone, it is extremely difficult, as postings states.

Since I am European engineer, I do not know so much on the situations upon US west-coast hosting companies. In Europe telecommunication is long dominated by national telecom firms, such as Deutsche Telecom, Belgacom, Royal Dutch Telecom, BT, and France Telecom. If we talk about hosting, it means a high performant server located in a data center with large colocation centre, with fiber ATM, solid building, and strict security. Particularly in Belgium, most hosting companies are large ISP. Smaller ISPs are almost all disappeared.

But some Internet posting states that in the US, hosting companies are run frequently by junior engineer at home with somewhat shoddy infrastructure. Is it true?

Please advise.

George Assai, Junior Technical Engineer

[Trel]

Some have been run from home but, most are smaller operations that rent servers from a very large provider.

As for GISOL, I suppose it is possible a customer was charged 15,000 dollars in overage fees.

Good luck to you!