Completelydedicated.com

[UniMatrix010]

Has anyone used or know anything about this company. I am looking for a dedicated server and want to know if there is any info on them.

[wdave]

Stay away from Site Genie/CompletelyDedicated!!

When things go wrong (and they will; their tech staff is woefully under-trained), you will not be able to open support tickets (because if their network goes down, so does the ticket server!!) and they will be evasive on the phone.

Today their data center has been down for nearly 20 hours straight and Scott Litke, the owner, has avoided the phone like the plague. All you get are their college-age part timers saying "I don't know what's wrong. They're running tests. Should be fixed within the hour." That was 20 hours ago.

If you need a test/development server then the price and service is justified. But if you need a reliable server for production, you will anger many clients (and lose them) by going with Site Genie. Don't roll the dice on these guys. Take it from me, move on to the next company.

[wdave]

Stay far away from this company if reliability is something you need. Their data center is just some small room as part of a store. It goes down a ton so don't use it for e-commerce or anything serious like that.

If you're a student or a hobbiest who just needs a cheap server online quick, this is a fine solution. But if you're trying to run a serious business, you need to find a different company. I've learned from my experience with them that when their entire network goes down (and it happens a lot), you will not get answers from them but, instead, plenty of excuses.