Dan
August 4th, 2005, 08:10
Hi folks.
For the past number of years I have been involved in advocacy work for children here in Ireland and abroad who have been abused etc.
I have set up a number of sites in relation to this field, one being ImprisonedChildren.Com - a site dedicated to ending the imprisonment of children as adults in the USA. I registered the domain under a free reseller I had at the time at ResellersPanel.Com and the site was receiving about 3,000 unique visits a week and had about 200 members on the forums.
I knew the domain was up for renewal today along with the hosting plan and a few days ago, I applied to have the domain transferred to ZeroRegistry.Com and move the site to my own server.
I paid the transfer fee to ZeroRegistry.Com, who are not at fault here, the guys there are brillient. Since then, the domain has been locked in process awaiting approval from the losing host.
I contacted ResellersPanel.Com the day of the transfer application and asked them to approve it. They said that they would as soon as they have received approval. I thought no more of it.
Yesterday, knowing I had one day left to get the site moved, I contacted ResellersPanel again, telling them that I wanted the transfer approved. They then decide to tell me: "You are meant to transfer domains 10 days prior to expiration date." Nowhere on their site can I see this stated.
I go to ImprisonedChildren.Com today and the account is suspended. I know also that if a domain is not transferred before the expiration date, which is today - August 4th - the new registrar cannot accept the transfer.
Can anyone tell me what, if anything, I can do about this?
The domain is registerred under my name etc.
To lose this domain will be like losing a wad of cash if you know what I mean. It is of value to me and its members, not mentioning the millions of kids it represents.
Thanks.
For the past number of years I have been involved in advocacy work for children here in Ireland and abroad who have been abused etc.
I have set up a number of sites in relation to this field, one being ImprisonedChildren.Com - a site dedicated to ending the imprisonment of children as adults in the USA. I registered the domain under a free reseller I had at the time at ResellersPanel.Com and the site was receiving about 3,000 unique visits a week and had about 200 members on the forums.
I knew the domain was up for renewal today along with the hosting plan and a few days ago, I applied to have the domain transferred to ZeroRegistry.Com and move the site to my own server.
I paid the transfer fee to ZeroRegistry.Com, who are not at fault here, the guys there are brillient. Since then, the domain has been locked in process awaiting approval from the losing host.
I contacted ResellersPanel.Com the day of the transfer application and asked them to approve it. They said that they would as soon as they have received approval. I thought no more of it.
Yesterday, knowing I had one day left to get the site moved, I contacted ResellersPanel again, telling them that I wanted the transfer approved. They then decide to tell me: "You are meant to transfer domains 10 days prior to expiration date." Nowhere on their site can I see this stated.
I go to ImprisonedChildren.Com today and the account is suspended. I know also that if a domain is not transferred before the expiration date, which is today - August 4th - the new registrar cannot accept the transfer.
Can anyone tell me what, if anything, I can do about this?
The domain is registerred under my name etc.
To lose this domain will be like losing a wad of cash if you know what I mean. It is of value to me and its members, not mentioning the millions of kids it represents.
Thanks.