Windows not detecting CD-Rom drive

[germypoo]

I recently installed Nero Burning Rom on my computer and when the installation finished and i set up the program, Windows failed to detect my CD-Rom drive. Any help would be greatly appreciated. And yes my cables are fine.

[cococomics]

You say your cables are fine but have you disconnected and reconnected them? Or maybe Nero interfered with some parts of your driver? Another thing might be that Nero just doesn't work with your drive. Just some possible scenerios.

[germypoo]

well yes i replugged them in, and they are connected okay. SO if it doesnt work with the drive then it just makes Windows forget its there? i dont understand. BUt maybe it did like uninstall the driver...i dunno. I will try to find out an answer from someone else or maybe a driver for the drive. By the way it is a NEC CD-RW NR-9100A dirve. if you find a driver for it can you please post a link please...and thanks for the help cocohead...i mean comics.

[WL-Michael]

Hello,
Have you checked the options in your BIOS/CMOS? Sometimes, there will be options there for detection and selection which can disable the drive(s). Check there and report with the results. Also, what version of nero are you trying to use and what is your cd-roms specs?

[Conscript]

Check the device manager... make sure they are both detected there.

If they are not, try to boot from a CD or see if the BIOS detects it. If it does then its a Windows problem, if they are not detected there either it must be a hardware issue.

[germypoo]

I know that it is a Windows problem because it can boot from a CD. The BIOS detects it. The drive still comes on when the computer is on. I believe all I need is a driver for the CD-RW drive.

[germypoo]

yeah so...it still isnt working. can someone help. like really.

[niv]

Try unplugging the drive and then booting up, and then reboot with the drive in. I'm just throwing a bone here, don't know. Also, make sure you've checked Disk Management, don't know why it might have ghosted itself but who knows.

[priyanka]

Try a simple thing, go to add Hardware and try installing from there. I had the same problem but it worked this way.

[germypoo]

i did go to add hardware, and it said that it needed a driver for it, and that windows did not detect it. But when i went to install the driver it the program said that the device was not hooked up and could not be found.

[erectedmale]

try booting windows into safe mode, look in device manager and remove the cd-rom drives listed( most likely same one listed more then once remove them all, it is called Ghosted devices), reboot windows normally, windows should detect

also you should have a nero Infotool, it might help with seeing if any and which drivers are installed ect.


if that doesnt work ...what version of windows???

[germypoo]

it is Windows XP. by the way how do you boot windows in safe mode, in XP?

[erectedmale]

yeah it basically the same just be quick on the F8 key (i usually keep hitting it after the POST BEEP) and you get a boot menu, safe mode is a selection

[germypoo]

are you sure this will work? wouldnt i have to reinstall it again?

[erectedmale]

it is something i have done many times , windows will find it, I think it will work, I have problems with other hardware due to this. besides i learned it from tech supporting

[erectedmale]

The "Ghosted" device will not show up in normal mode, only safe mode, and it something I seen in all windows versions. It seemed to happen most with videocards i would install, also USB device tend to leave a ghosted device

http://support.necsam.com/Optical/ is where you should be able to find driver/firmware update, i didnt see NR-9100A up there. But that NEC's site maybe they have known issues or something

[germypoo]

ok thank you!

[JasonH]

Have you checked the 'master/slave' settings?

[germypoo]

This is what the system says the device status is: "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Click Troubleshoot to start the troubleshooter for this device." would i still delete the ghost drive?

[germypoo]

Sorry for double posting, but i did hwta you said and i uninstalled the CD-RW devices in Safe Mode, it still isnt showing up. What do i do now?