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Hypermart down for over 24 hours

Discussion in 'Web hosting discussion' started by rachelsfx, Apr 10, 2005.

  1. rachelsfx

    rachelsfx New Member

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    :devious2:

    The went down totally at 11:30 on the 4-8-2005. Still down. What the heck is the problem. They said a MyDoom attack. B.S.

    I have 7 websites at a annual cost of $1400+ bandwidth. Wish I could move my stuff, but already paid!

    AVOID HYPERMART'S INCOMPETENCE!

    Chairwoman Rachel Alice Hunter
    Teardropfilms Entertainment Corporation

    A Really TICKED OFF CHAIRWOMAN!
     
  2. TJR Networks

    TJR Networks NLC NLC

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    That's terrible. Have they given you any idea how much longer your site will be down?
     
  3. Tamranda

    Tamranda New Member

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    I would suggest you to ask HyperMart for a Refund & get a new Reliable Host.
     
  4. Dragonlordgod

    Dragonlordgod Active Member

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    Here is there contact information, you can try callling them:

    Registrant:
    Domain Name Holding Company, Inc
    70 Blanchard Road
    Burlington, MA 01803
    US

    Domain name: HYPERMART.NET

    Administrative Contact:
    Support, Domain [​IMG]
    70 Blanchard Road
    Burlington, MA 01803
    US
    781 852 3200
    Technical Contact:
    Support, Domain [​IMG]
    70 Blanchard Road
    Burlington, MA 01803
    US
    781 852 3200


    Registration Service Provider:
    AccountSupport, [​IMG]
    This company may be contacted for domain login/passwords,
    DNS/Nameserver changes, and general domain support questions.


    Registrar of Record: TUCOWS, INC.
    Record last updated on 11-Aug-2004.
    Record expires on 24-Aug-2005.
    Record created on 25-Aug-1997.

    Domain servers in listed order:
    NS1.HYPERMART.NET 65.254.254.108
    NS2.HYPERMART.NET 65.254.254.109
     
  5. Robert

    Robert NLC

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    Hey rachelsfx, I believe we spoke in the AOL Chatroom.

    As I said before, Hypermart is a very stable company and a very large company. They are hardly ever down. I have to believe that they have some issues beyond their control but are working to get it up and soon as possible.
     
  6. rachelsfx

    rachelsfx New Member

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    Hello

    They got it fixed, but she is still pretty ticked. It was down for 36 hours due to a massive DOS attack actually. Apparently some sites, none of ours, were infected along with Yahoo! with a DOS virus from a European "person." No data loss occurred. We put the economic damages in the low five figures. We did decide to have mirror hosting in an outage readily available within 2 hours. Data retention we've moved to permanent location(s). Our CEO issued a directive to move all data, including our Intranet, to a provider by Fall 2005 to be accessed securely by only authorized personnel with an identifiable PC or laptop issued by our company. By end of 2006, we'll do all hosting in-house on a T-3 line. Thanks for the information.

    Brianna Melanie Charm
    Vice-Chairwoman - EVP - Public Relations
    Teardropfilms Entertainment Corporation
     

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