who is responsible for rollbacks?

**skullJ** · June 19th, 2007, 18:45

Hello,im checking out the services of hosting company right now but i have a seriously big problem.Every 2 days the server rolls back for about 9 hours.

You know about rollbacks in lineAge?

When you setup an account with couple of scripts and huge database and in the same day's evening everything looks like removed!

I noticed that problem to my provider twice and nothing fixed!

He told me that i have problem in my dns and he didnt rollback his server!

I dont know if i should change hosting company or not!

who is responsible for rollbacks?And how easy is to fix them?

**Decker** · June 19th, 2007, 20:34

Sorry to tell you your giving us much info.

**Eclouds** · June 19th, 2007, 21:03

Maybe there are permission issues and the new files are not being written ... don't really know what you are talking about though.

**Decker** · June 19th, 2007, 22:44

Could you explain 'rollback' as your seeing it?

**Hypernic** · June 20th, 2007, 12:07

If I am not mistaken, he sets some scripts one day, and then comes back the next day and the server somehow acts like he hasn't set any scripts up or anything. In other words all the work he did gets erased the next day. Correct?

Try another company and see if it happens, I never heard of this so I wouldn't know.

**LSComputers** · June 20th, 2007, 16:02

I also have never heard of this. Only things I can think of is you have no more diskspace, you have no permisions to upload files to the folder (chmod) or something to this effect. Very strange indeed.

**skullJ** · June 20th, 2007, 19:38

Hello,

its like you post a topic on the morning and in the same day's afternoon disappear!Next day you can see your post...

this happen in the database,ftp,email and whm's settings.

My provider said that happen because of dns....i dont know!

**LSComputers** · June 20th, 2007, 19:48

Chances are then this could be an dns issue, do you have this issue with other places?

**[ih]Demetris** · June 21st, 2007, 00:08

try flushing your dns cache go to start-run-cmd then type ipconfig /flushdns This should clear your dns settings. Hope this helps..

**skullJ** · June 21st, 2007, 07:42

Thank you i will inform my provider!

**skullJ** · June 28th, 2007, 12:32

I have changed hosting company and rollbacks continued!!!

I have noticed that happen in domains that i have register in namecheap.com .

If i ping one of these domains they show me the previous provider's IP.

**Decker** · June 28th, 2007, 13:51

Your not running any website sync programs are you?
That should not happen between different providers like that, so would make it most likely your machine.
Not sure what all the current ones are, maybe someone could suggest some to look for in your add/remove list, but maybe you have something set to ftp backup your site and it's only uploading to sync it.

**skullJ** · June 29th, 2007, 19:22

no i dont have any sync program.

Iam waiting informations from my provider.

**[ih]Demetris** · June 29th, 2007, 21:29

I have a feeling that this issue isnt stemming from your providers, seeing as how you had 2 seperate providers and the same issue occurs, have you tried to clear your cache as i stated before? Also have you tried clearing your web browser settings as well?