People have asked me many times how we are able to offer the free cpanel web hosting service and stay reliable.
Well I will try to explain as best I can!
Funding the Service.
Lets start with funding the hosting service, To start with I paid for the server myself for almost a year “maybe longer”, As time progressed the service and the website came more popular meaning we started to attract advertisers which helped towards the running cost`s.
As the years pass we attract even more advertisers, Now its reached the stage where stonerocket has become self-sufficient, I no longer have to put any money towards the running cost`s. The site earn`s enough to pay for the server we hire, maintain all scripts/licenses/domains we use and some left over to treat our members with regular domain give aways.
We only pay for what we need, so there is no point having the most expensive and powerfull servers if they will not be used to their capacity and resource levels. (I have seen many other hosting providers go down because they hire more than what is needed and they cannot afford)
Why do you have to post?
Posting on a forum to get free hosting may put a lot of people off from using the service, simply because they do not want to post or like posting. Well heres the reason we do ask you all to make an initial “one time” 10 post`s before you qualify to request free web hosting.
If we had instant activation accounts we would be over run with spammer and warez sites/files using our service which in turn will certainly affect the reliability and performance of the free hosting service. Causing regular downtimes and slowing down the server. Then a lot of users would be complaining, which in turn we would have more support request`s to deal with.
We regularly get asked about the package features! Yes we know other providers may offer huge hosting packages running into many GB`s of web space. In 2006 we used to offer 1gb of webspace/10gb Bandwidth, We found that it was not viable and meant massive overselling our service plus it was attracting the wrong types of users “uploading massive illegal files”
So for the last couple of years we now only offer 150mb of webspace which is more than enough for 99% of our users. “If you need lots of space then I would suggest you seek out paid web hosting” As for account features such as mysql we have to limit each account because lots of users setup mysql powered scripts and never actually use them, In basic just wasting resources. And as for limiting parked/addon domains well my question is to you, if you have so many domains why can`t you pay for hosting?
Forum based Support
Another question I have been asked a few times is regarding support! “Why only forum support what about ticket`s and live chat?” My answer to that is: We are a free service, all our staff our volunteers. We cannot be online ourselves 24/7 to answer to tickets, we also have personal lives to lead. most support request`s can be solved quite easily and with forum based support you also have the option off the community helping you out if they know the answer to issues.
I hope you are a little more enlightened on how we provide our free hoting service, thank you for reading. DJB