Main Shared IP Shows Customers Site?

**[JSH]John** · August 26th, 2008, 13:47

Hi guys,

I've noticed that if a customer visits the main shared IP address on my cPanel server, it's showing another customers website. Is there a way to change this to the default cPanel page that says cPanel is installed or something? I've noticed that the site showing, is the first website that was added to the new server too.

Basically, I don't want customers to see another customers website when they visit the main shared IP. The only way they won't see this if if they have their own dedicated IP.

**[AS]Richard** · August 26th, 2008, 14:08

That's not right, because usually if it's a shared IP then when going to the IP address it would show the default cPanel page. You can only access other website if you go to http://127.0.0.1/~[username]
What's the IP? I'll take a look.

**BrandonTheG** · August 26th, 2008, 15:20

Go into your httpd.conf and find "NameVirtualHost *".

Under it make sure there is a VHOST for the IP.

An example VHOST is

Code:

<VirtualHost IP_HERE:80>
    ServerName server.hostname.tld
    DocumentRoot /usr/local/apache/htdocs
    ServerAdmin admin@email.tld
</VirtualHost>

Just make sure that's the first VHost and your problem should be all set.

**[JSH]John** · August 26th, 2008, 15:31

Thank you Brandon, that fixed it.

**BrandonTheG** · August 26th, 2008, 16:43

No problem, it's happened to us before, the bad part is that when people do IP/~blah/ it goes against there transfer too, so it's best to be fixed

.

**Hastings** · August 26th, 2008, 23:15

John,

As a note, this normally happens when there's only one account on a cPanel server as well, once you make a second account you should be set - Might this be a new server or something? Or might this be the only new account on that IP?

**BrandonTheG** · August 26th, 2008, 23:34

Originally Posted by Hastings

John,

As a note, this normally happens when there's only one account on a cPanel server as well, once you make a second account you should be set - Might this be a new server or something? Or might this be the only new account on that IP?

Not sure if it's related but when it was happening to us the server had ~150 accounts or so.

**[JSH]John** · August 27th, 2008, 05:21

I've had the server for months now and it's happened since we moved from the old server. There's more than one account on the server but it's because the shared IP is different to the main server IP.

Thanks to Brandon, I now know how to resolve it if it happens again.