What is Best Support Ticket System?

[gotlinks]

I am looking for the best support ticketing system?

Kayako
http://www.kayako.com/

Kayako seems to be at the top of the list for now.
if you guys know any better, then please list.


Thank-You

[[JSH]John]

You could look at WHMCS or TrellisDesk. I prefer to use WHMCS as everything is in one place, billing and support.

[CS Squad]

i agree with john.
the build in ticket system in WHMCS is very good, plus the advantage is i do not need to do everything separately.

while trellisdesk, i did tried it b4.
i can say that it is a very good ticket system.

kayako is way too expensive, although it is very good

[gotlinks]

i agree with john.
the build in ticket system in WHMCS is very good, plus the advantage is i do not need to do everything separately.

while trellisdesk, i did tried it b4.
i can say that it is a very good ticket system.

kayako is way too expensive, although it is very good

I have no plans on using WHMCS. I need something independent.
I may settle for something so-so until I have a real reason
to buy the best (kayako) I can afford it, but I would just rather use
the money in other needed areas.

now if i already had a few paid signups, then I would
of course strongly consider buying it.

[CS Squad]

go for trellisdesk,
save more money for other things
hahhaha

[gotlinks]

go for trellisdesk,
save more money for other things
hahhaha

actually, I think that is what I have

[FortressDewey]

Kyako (sp) is reasonable.

[Schmarvin]

If you have WHMCS, just use its built-in support/ticket system. Its good as-is. I've had no problems with it. If you want live chat, just buy the live chat system from Kayako. Cheap addition to WHMCS's support system.

[Perfected Hostin]

Im also looking for a help desk, Clinetexec is pretty not that good in support. I have a really low budget any one have any help desk that can sutie me?

[CS Squad]

Im also looking for a help desk, Clinetexec is pretty not that good in support. I have a really low budget any one have any help desk that can sutie me?

if thats the case, just go for trellis
it is really good for a free ticketing script

[helenk579]

actually, I think that is what I have

I also think so.

[jphilipson]

Trellis desk is actually pretty nice for a free app.

[CS Squad]

yes, it is indeed a very good piece of apps that can use for free.

[M Bacon]

http://hostbillapp.com/ has billing,support, and live chat in one.

[~ServerPoint~]

My vote goes to WHMCS. I believe that is the best support system. But better use custom made one and we do.