Question for hosting companies about resellers

**Brendale** · September 30th, 2011, 07:34

Hi there,

I'm hoping for some input from hosting companies on what generally happens to the hosting accounts set up by a reseller if they cancel their reseller account. Are contracts usually honoured by the hosting provider until the end of the paid period or does the agreement disappear with the reseller?

Many thanks in advance for any thoughts.

**sander k** · September 30th, 2011, 09:20

It goes with the reseller. I can't take care of his clients. They might not even know that they are on a reseller.

**Master TJ** · September 30th, 2011, 11:45

Yes sander is correct... The reseller clients do not even know that it is reselling... Or else they would directly come to the real host...

**Brendale** · October 1st, 2011, 05:23

Ok, that's great, thanks very much for the info

**Master TJ** · October 1st, 2011, 05:28

No problem... It was a pleasure to help you!

**ziyaad30** · October 2nd, 2011, 23:03

But cant clients get transfered to another reseller? I remember with iihosting.net, they closed or something, and clients are now with another provider.

**vikrantholidays** · October 2nd, 2011, 23:08

The clients account goes as well...

**sander k** · October 3rd, 2011, 10:19

That can be done, but again the clients might not even know that they are on a reseller.
The owner of the server doesn't have to contact the clients to warn them or what ever. I am pretty sure the law even forbits you to do so.
Because you would break the privacy protection law.

**Webcs-Peter** · October 13th, 2011, 10:13

Sure. The reseller is responsible for the rights of the people they are serving for. Some though haму special paragraph in the TOS.

**deeplist** · October 13th, 2011, 10:19

Originally Posted by Webcs-Peter

Some though haму special paragraph in the TOS.

lulwat?

**sander k** · October 13th, 2011, 10:24

Originally Posted by deeplist

lulwat?

What does that mean? Is that even English?

**Tc-Ltd** · October 14th, 2011, 04:33

if the source hosting provide free hosting the users unders canceled reseller will moved to the source
this work with directadmin reseller

**sander k** · October 14th, 2011, 09:58

Originally Posted by Tc-Ltd

if the source hosting provide free hosting the users unders canceled reseller will moved to the source
this work with directadmin reseller

That sucks. So you mean that the server owner will get those not paying clients on his servers?

**CS Squad** · October 14th, 2011, 14:26

Originally Posted by Tc-Ltd

if the source hosting provide free hosting the users unders canceled reseller will moved to the source
this work with directadmin reseller

Unless the server owner decide to take over those clients and issue them with invoices.
Or else, I don't see the point of the server owner take over those users.

**sander k** · October 15th, 2011, 10:37

Originally Posted by CS Squad

Unless the server owner decide to take over those clients and issue them with invoices.
Or else, I don't see the point of the server owner take over those users.

Can he do that? Isn't that forbidden by the law?

CS Squad Hosting	¤Shared Hosting 1 » $2/Month¤	¤Shared Hosting 2 » $4/Month¤
VPS	¤¤¤¤¤VPS 1 » $7/Month¤¤¤¤¤	¤¤¤VPS 2 » $10/Month¤¤¤
Dedicated Server	¤¤¤DS 1 » $55/Month¤¤¤	¤¤¤DS 2 » $65/Month¤¤¤

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