It is possible that at that point the web server may have been too busy (overcrowded?) and was thus unable to process the installation script.
Hello.
I tried to install and use SMF.
I can not perform a package installation.
Internet Explorer:
Error: Disconnected
The connection to the server was reset while the page loads.
This is a fresh install. In HourB and Freehostia it works without problems.
Thorsten by 000-webhost says I must contact the SMF support. It must but be a server error.
Last edited by Tobias Claren; June 2nd, 2012 at 12:15.
It is possible that at that point the web server may have been too busy (overcrowded?) and was thus unable to process the installation script.
It does sound like a server outage or connectivity issue. I would erase the SQL database and start over, since if it got interrupted during setup it would have resulted in a malformed DB that would block further install attempts.
Also make sure that your chmod settings are done correctly. SMF is rather touchy about it, and will not install if these are set wrong.
Overall though, it sounds like a rather low grade support desk at the host you are using if they aren't willing to work with you on the problem. I can't imagine ever telling one of my clients to go look something up themselves, I'd be right there on google looking for what could be causing it so as to get them going in the right direction.
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Why don't you stick with HourB and Freehostia? They are good.
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