MSN Hotmail account freeze policy
To keep your MSN® Hotmail account active, be sure to stay under the 2MB storage limit. If your account goes over the limit, your account may be frozen and:
You won’t be able to send any messages
You will not be notified of e-mails sent to you that are bounced back
You will still be able to access your account and read current e-mails
You can easily check to see how close you are to your storage limit. From your Inbox, click on the Manage Folders button found under your list of folders. Be sure to monitor the size of all your folders to ensure that you remain under the 2MB limit.
You can avoid this process and increase your storage limit by signing up for MSN® Extra Storage. For only £19.99* per year (an average of £1.67 per month) MSN Extra Storage gives you 10MB of storage — five times what you’re getting today. It's the easiest way to avoid a frozen account.
PROTECT MY ACCOUNT
With MSN Extra Storage, you’ll also be able to:
Avoid account expiration — you won't need to sign in every 30 days to keep your account active
Send and receive larger photo attachments
Keep more messages in your Inbox and other folders
Sign up for MSN Extra Storage today, and for just £1.67 a month, be sure that all e-mail sent to you, gets to you.