Plughost [Split from offer]

**newlo** · December 17th, 2005, 06:32

This hosting service is everything else as professional.

1) Support

Well there is NO support or maybe they just don't want to answer users questions? "30 minutes response time guarantee" ?

I am waiting FOR A WEEK for an answer to my questions. No live support, no Toll-Free phone support, basically: no support.

2) Services

"Order any web hosting or reseller package for one year and get a FREE Domain!" sure! I paid them for a whole year, in my panel they write that my domain is "active" but suprise suprise the domain is not working. Trying to lookup the domain in ANY whois database gives us: NOT FOUND.

The funniest thing is, they have even blocked the mail() function for customers. Funny isn't it?

I hope that I will get my money back SOMEHOW and I really advice you not to use their services.

**TJR Networks** · December 17th, 2005, 16:07

Sorry to hear about your bad experience with your host. I would try to get a refund if I was you, but if the host is not providing the services they say they will I wouldn't get my hopes up that they will be willing to give a refund. Unfortunately there are some dodgy hosts out there. Always make sure you research any host before you buy from them.

**James** · December 17th, 2005, 18:14

Pull the plug out. Should have never plugged it in the first place.

**Craig** · December 17th, 2005, 18:32

Maybe the fuse went lol

**James** · December 17th, 2005, 18:38

It's not a problem if you know where to plug in the new replacement fuse.

**Craig** · December 17th, 2005, 19:11

Originally Posted by James

It's not a problem if you know where to plug in the new replacement fuse.

What if the wiring is wrong?

.

**A1Owner** · December 17th, 2005, 20:15

Originally Posted by craig

What if the wiring is wrong?

.

U can always fix that .

**Tree** · December 17th, 2005, 20:24

I'm going to contact Plughost, see how fast they get back to me with a "sales request". I'll post back what I get.

Here's what I sent them at 9:29 EST (GMT -5). We'll see how soon they get back to me.

Originally Posted by Sent Mail

I need a reseller account with 200GB bandwidth and 20GB space. What would you charge for this?

Regards,
Trevor Goodyear
Chief Executive Officer
NeonCube Internet Solutions
________________________________
Mail service provided by MailCubed
MailCubed ©2004-2005 NeonCube Internet Solutions

**chris_j** · December 18th, 2005, 02:28

Originally Posted by Tree

I'm going to contact Plughost, see how fast they get back to me with a "sales request". I'll post back what I get.

Here's what I sent them at 9:29 EST (GMT -5). We'll see how soon they get back to me.

Still no reply from them, huh?

May be they are too busy with last-minute chrismas shopping. LOL.

**NetCafe** · December 18th, 2005, 03:22

Thats a good one!

Originally Posted by James

Pull the plug out. Should have never plugged it in the first place.

**Tree** · December 19th, 2005, 05:29

Originally Posted by chris_j

Still no reply from them, huh?

May be they are too busy with last-minute chrismas shopping. LOL.

Got a reply today.

Originally Posted by PlugHost

Hello Trevor,

Thank you for your interest in PlugHost.com web hosting services.

In regards to your questions,

- We can offer you a reseller package with 20GB space and 200GB bandwidth, unlimited domains hosting, private nameservers, for $59.95 per month or $550 per year.

If you have any other questions regarding our services, please don't hesitate to contact us.

We look forward to hear from you soon.

--------------------------
PlugHost.com - Help Desk
http://www.plughost.com

Very, very expensive. 2 days to reply to a sales request? That's too long for me.

**Craig** · December 19th, 2005, 06:08

Originally Posted by Tree

Got a reply today. Very, very expensive. 2 days to reply to a sales request? That's too long for me.

2 days is a long time but atleast the offer was real in some ways & not overselling. However if I was hosting with them I would not want to wait 2 days to hear from them!!!!.

Just my 2 amps.