bySain Cai, August 10, 2010
Over the past few years I have had Zoomcities, I saw a once great service disappear. Support is horrendous. Supposedly their Cpanel ticket system is not operational, and forum posting will go weeks before anyone on their support team will reply. That is usually after you post again in disgust at the lack of support. BIlling issues are constant, causing the entire zoomcities.net site to be suspended and websites unavailable for a week or longer. If it happened once, that is one thing, but several times over the course of a year is unacceptable.
From my hosting experience, the professionalism of ZC has spun down the loo. You complain your site is down or about the lack of support, your forum account gets banned and even a letter stating your hosting will be canceled. Even PMs will state by the owner that he does not have time for useless whingers, also called his clients.
I would stay clear of ZC, especially when new signups may take weeks or even a month to gain hosting, more time then needed and likely more then enough for someone to gain reputable, stable hosting elsewhere.