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Help Desk Software & a Customer Portal

GeorgeB

Chairman/CEO TMCG
NLC
I am trying to determine what the best ticketing software is out there.

I came across Hesk http://www.hesk.com/, and looks good. Is there one similar, that allows HTML in the emails and signatures?

I know there is also OSticket.com. I tried them in the past, and didnt care to much for it.



I am also looking for a Client Software where individuals can log in and track the progress of deals that they send to me.

Also, one where I can input client data and access it at any time.
 
OSTicket can be integrated well into custom design themes and implement well as a transparent back-end. We use it and haven't had any issues. Ubersmith might be worth checking out, you can heavily customize the features.
 
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