Hostdime.com Resellers = BIG NO NO

[Squad-Host.com]

okay, well i though they would be good for resellers since they offer alot of bw and space, but they are completely overselling, every few hrs my reseller would go down saying i could not login, could not visit any of my pages. was getting lots of Memory errors saying there was not enough memory to run my scripts, the scripts were phpbb 2.x, and some mods that i installed to it, ipanel would not work at all because there was not enough memory advalible. Im currently asking for a refund, but its been over 24hrs on my 2 different tickets. oh and there support is FAR FROM 24/7, more like 8-12/7. they over load there servers so much its crazy, i herd that they are good for there dedicated but i do not recommend them for there resellers. Also if you look at testimonials in there forms they were posted by the admins, because all the ppl that said good things about them only have 1 post, very lame company needs to get there act together for there resellers.

 

[Mustang]

They have a sales number stated on their site:

----
Sales Department
407.756.1126 Ext. 6
Hours: 8:00am - 12:00am (7 Days a Week)
----

You can try contacting them at those designated numbers if they still do not respond to your tickets.

 

[Squad-Host.com]

not going to try to solve any of these problems, cant stand the downtime every few hrs that lasts for 5-20mins sometimes more, just want a refund, gota wait till monday, grrr... then to find a new host

 

[Clayton]

Their support is 24/7, if you didn't get a ticket response, did you try calling them?

I have hosting with them and their support has been phenomenal

 

[Squad-Host.com]

do u have a reseller or a dedicated server?

 

[Clayton]

Dedicated server, but the same staff covers their shared and dedicated support.

 

[HDMike]

okay, well i though they would be good for resellers since they offer alot of bw and space, but they are completely overselling, every few hrs my reseller would go down saying i could not login, could not visit any of my pages. was getting lots of Memory errors saying there was not enough memory to run my scripts, the scripts were phpbb 2.x, and some mods that i installed to it, ipanel would not work at all because there was not enough memory advalible. Im currently asking for a refund, but its been over 24hrs on my 2 different tickets. oh and there support is FAR FROM 24/7, more like 8-12/7. they over load there servers so much its crazy, i herd that they are good for there dedicated but i do not recommend them for there resellers. Also if you look at testimonials in there forms they were posted by the admins, because all the ppl that said good things about them only have 1 post, very lame company needs to get there act together for there resellers.

Hi Squad-Host,
Sorry for the problems you experienced. We did have a memory issue on a newly launched shared server this past weekend and it was resolved shortly after we found that it had occurred. I am pretty positive that your account was affected by this. Also your ticket was in the Accounting queue because you asked for a refund, our Accounting department hours can be found on the following url, http://www.hostdime.com/contact/ .
If possible I would like the opportunity to make the situation better for you. We have honored your request for refund and I would like to discuss this situation with you further if you are available. mike.k (at) hostdime.com
Thank you

 

[~ServerPoint~]

hm.... It seems that forums become a place for noanswered tickets.
Squad-Host.com I think that was a clip and you have to give the company a chance.

 

[RavenServers]

Squad-Host.com I think that was a clip and you have to give the company a chance.

I agree - hostdime has been in the industry for a while and I have heard some relatively good things about them. I have not used them, though.