eadwired, I do apologize, looks like Roland and Joe are starting to have some negativeness coming at them again...
But I would stress you do not go overboard yelling at them here, I know this is frustrating I would be completely pissed as well.. But yelling at them here could result in you being banned, suspend or something like this, which would limit this last resort of help.
Just a caution. But I hope this crap is resolved for you.
EDIT:
This is directed at Jewlzk, How the hell can you state to a client because you are leaving we do not need to help you one bit? Joe your company just screwed this client over with no help at all or information about the downtime till after the fact. This is poor... This is unneeded and is complete bull, your company is responsible for his service which was crap since basically day 1 if I understand his posts.. I just gave him heck for being over upset but with that being read, I would be warning off all clients from you.
Maybe you are not a believer in what comes around goes around, but my friend if you helped the client, the client may end up helping you some day.. It looks like your burning bridges for Roland and thats not very good as a "Director". Now Sure this isn't my business, but I feel its unfair to any client, hence this post.. I would recommend helping them not leaving them hanging!.
But I would stress you do not go overboard yelling at them here, I know this is frustrating I would be completely pissed as well.. But yelling at them here could result in you being banned, suspend or something like this, which would limit this last resort of help.
Just a caution. But I hope this crap is resolved for you.
EDIT:
This is directed at Jewlzk, How the hell can you state to a client because you are leaving we do not need to help you one bit? Joe your company just screwed this client over with no help at all or information about the downtime till after the fact. This is poor... This is unneeded and is complete bull, your company is responsible for his service which was crap since basically day 1 if I understand his posts.. I just gave him heck for being over upset but with that being read, I would be warning off all clients from you.
Maybe you are not a believer in what comes around goes around, but my friend if you helped the client, the client may end up helping you some day.. It looks like your burning bridges for Roland and thats not very good as a "Director". Now Sure this isn't my business, but I feel its unfair to any client, hence this post.. I would recommend helping them not leaving them hanging!.
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