Waaaaaaah, this topic is still alive? <grin>
Well, pretty much all of the questions have been answered. We're not doing too badly at all right now.. And by the way-- the connection IS on business DSL. Just to let you know about that.
I'm going to start replying again, as the signups have died down a bit.
I know I'm a bit behind on the signups, but I can't really do anything at the moment, I'm compiling the Linux kernel off of the Gentoo 1.4 LiveCD. (To anyone who's done this, you know how hard it is to do stuff when you have to wait for the CD to spin up periodically.)
Going strong, >1200 users. Woo!
Just a brief note about tech support: We're a user-help-user thing here, so this cuts down on the need to hire people, etc. Cyan's idea around this is-- You get what you pay for. Paying nothing gets a snippy attitude from him (And probably me doing something else while idling on IRC), and you have to rely on other people who may or may not know the problem/solution.
We just got another hard drive to deal with backups. That should help out a bit.
Well, I'm tired. Later.