They should be tested with every types of experience and exams to get genuine knowledge and skilled persons.
Lol, you got some of those monkeys working for you?In this industry, the best staff is no staff. Nobody will do ---- correctly, or do things the way you want it done. When you hire people, make sure its for menial or general labor jobs. You know, the easy crap that a drunk one-eyed monkey could do. For the tasks that you want done right, and done right the first time, do them yourself. I've learned that over the years... the hard way.
That's a great approach!When I was in the hosting game I would make sure they had the basics down and then it all fell down to personality. I can teach someone how to fix a server issue or website error. What is hard to do is to teach someone how to be good with customers.