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need 3rd paty opinion...

A

abboodeh

New Member
Dear programmers...

I have bought a file hosting script and used a dedicated server with the fallowing spec.
Intel Celeron
Operating System: Fedora Core 9 - 32-BIT
Control Panel: CPanel/WHM - Unlimited Domains - (CentOS/Fedora/BSD)
Bandwidth: 2000GB Standard
RAM/Memory: 1GB DDR2
HD 250 GB

the problem i'm facing is that i can't upload big files(100MB+) usually the uploading stops at some point, sometimes at 90%, other times at 7%....

and as i am not a programmer, i'm lost between:
1. the support in the dedicated server who's claiming that it's a script bug....
and
2. the script company who's saying that many customers bought the script and they're happy with it, everything is fine with them so it's your server problem not a bug in your script...

i really don't know who to beleive, and what's wrong with my site....

please please i need some 3rd party opinion in this matter to know what's my next step....

this is the site:
-Removed-

your help is highly appreciate it!

thank you in advance....
 
Last edited by a moderator:
abboodeh said:
Dear programmers...

I have bought a file hosting script and used a dedicated server with the fallowing spec.
Intel Celeron
Operating System: Fedora Core 9 - 32-BIT
Control Panel: CPanel/WHM - Unlimited Domains - (CentOS/Fedora/BSD)
Bandwidth: 2000GB Standard
RAM/Memory: 1GB DDR2
HD 250 GB

the problem i'm facing is that i can't upload big files(100MB+) usually the uploading stops at some point, sometimes at 90%, other times at 7%....

and as i am not a programmer, i'm lost between:
1. the support in the dedicated server who's claiming that it's a script bug....
and
2. the script company who's saying that many customers bought the script and they're happy with it, everything is fine with them so it's your server problem not a bug in your script...

i really don't know who to beleive, and what's wrong with my site....

please please i need some 3rd party opinion in this matter to know what's my next step....

this is the site:
-Removed-

your help is highly appreciate it!

thank you in advance....
Click to expand...

The site you bought your script from might be lying, Or your server has a slow connection.

Are you using a 10MPBS or 100MBPS port?
 
Last edited by a moderator:
DevGFX said:
The site you bought your script from might be lying, Or your server has a slow connection.

Are you using a 10MPBS or 100MBPS port?
Click to expand...

So its 50/50 situation?

Remote uploading is ALWAYS working,does this mean that the server is good and can handle uploading?
 
abboodeh said:
So its 50/50 situation?

Remote uploading is ALWAYS working,does this mean that the server is good and can handle uploading?
Click to expand...

Then it should be the script that's causing you the trouble.

So you can upload 100mb+ files remotely but not with the script?
 
It can be a bit sluggish with PHP when uploading bigger files. It's usually better to use FTP if the file is over a certain size. Your PHP Size limit is big enough to allow for your file upload... correct?
 
There could be problems with the script, or there could be problems with the server. From the way you have stated, it seems to be a server problem.



Have you tried checking the servers http error log? That will tell you for definate if its a server problem or a script problem.
 
DevGFX said:
Then it should be the script that's causing you the trouble.

So you can upload 100mb+ files remotely but not with the script?
Click to expand...
the script is offering direct uploading and remote uploading
the direct uploading for big files don't work as i said...
but remote upload using the script is working normally...

stuffradio said:
It can be a bit sluggish with PHP when uploading bigger files. It's usually better to use FTP if the file is over a certain size. Your PHP Size limit is big enough to allow for your file upload... correct?
Click to expand...
even with FTP uploading it keeps dissconnecting....
i have one small application to upload FTP and it keep dissconnecting too..

Richard said:
There could be problems with the script, or there could be problems with the server. From the way you have stated, it seems to be a server problem.



Have you tried checking the servers http error log? That will tell you for definate if its a server problem or a script problem.
Click to expand...

i'm not so much technical in these things, i don't know from where to check this server log....

i guess i will move to another dedicated server and have a fresh install of the script into that new server and see...
 
abboodeh said:
the script is offering direct uploading and remote uploading
the direct uploading for big files don't work as i said...
but remote upload using the script is working normally...


even with FTP uploading it keeps dissconnecting....
i have one small application to upload FTP and it keep dissconnecting too..



i'm not so much technical in these things, i don't know from where to check this server log....

i guess i will move to another dedicated server and have a fresh install of the script into that new server and see...
Click to expand...


Hire a tech for an hour?
 
abboodeh said:
good idea!
you know anyone?
and will this tech gurantee to fix the problem?

know any good company?
Click to expand...

To fix the problem? Not 100%, no. If its a server configuration issue, an hour is pleanty of time to fix most issues, so in that case, yes. But if it turns out to be a script issue, no, they wont be able to fix it.


I recommended hiring the tech to find out what the problem is, not fix it ;) Saves you shelling out for a new server. No?
 
check your php.ini file, many times the default install of php is not set for large file uploads, or larger execution times.

Thanks,

Anthony
 
RubyRingTech said:
check your php.ini file, many times the default install of php is not set for large file uploads, or larger execution times.

Thanks,

Anthony
Click to expand...

That's what I was going to say but if it was a PHP error the FTP would work ok.

It could also be your local PC? Have you tried uploading files to other services?
 
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