Your response was, "is this a demand or a request?"
You are also proud of your new featured cPanel. I requested to be on that at which point your reply included "you do not need that".
No other host I have dealt with issues those kinds of replies in response to basic configuration tickets. If you have decided that my requests pose too much work at the free level then we can call it creative differences and dissolve our liaison which otherwise looked promising. You posted a downtime event on cue, I posted a support note behind one of your Free Host offers elsewhere, as well as several "All's Well" notes here. It would make me sad to see that happen but I cannot have my digital partner at odds with basic requests.