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How long would YOU wait?

HW-David said:
Hmmm.... I'll have to talk with Jeffrey about this.
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He actually replys to your tickets? I have no other way of contacting him..Im trying to find a phone number or something.

I actually seem to be the one that got the most of my server that I payed for.
 
I dont make tickets.... They're a waste of time. I also don't talk to reps on live help, its not my style. Basically, I use MSN to talk to people, and that's all. I don't like the formal nature of tickets or live help.
 
I would expect setup & upgrades to be done within 3 working days.

Zaxihosting gives strong words of advice, You get what you pay. Too true !!!
 
The fastest way to get in touch and get what you ordered should be to contact them over the phone. Such an upgrade probably needed to be done upon registration with them as this was arranged before you moved to them, so its strange they gave you different server config. You may either ask for partial refund as compensation or seek other type of problem salvation.

Good Luck!
A.
 
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