Buyer's Market
Dear Calinax,
Every business owner has the right to make decisions. If I ran a company, I would not be able to host with you. (I instead see the problem at the next level down, and would report findings to the executive level.)
Losing the entire company data would heavily set back business operations for any company. What results is that the risk of a mistake becomes more important than the service you provide.
My suggestion would be to keep the raw data, but reduce services. Then the customer would dig the invoice out of the end user's desk, get it to the President to sign, back to Accounting to cut the check, and then the check gets to you.
Otherwise, another provider would win the account.
Dear Calinax,
Every business owner has the right to make decisions. If I ran a company, I would not be able to host with you. (I instead see the problem at the next level down, and would report findings to the executive level.)
Losing the entire company data would heavily set back business operations for any company. What results is that the risk of a mistake becomes more important than the service you provide.
My suggestion would be to keep the raw data, but reduce services. Then the customer would dig the invoice out of the end user's desk, get it to the President to sign, back to Accounting to cut the check, and then the check gets to you.
Otherwise, another provider would win the account.