They're Reply: Can you spell NO BUSINESS PLAN?
Hi,
This has very little to do with ethics, and everything to do with hard financial realities.
I assure you, we always intended to keep runbox free. Primarily by being a B2B company, and selling email systems to other companies. However, the general situation in the Internet sector has forced us to do make decisions which we never thought we would have to when we started the service. Additionally, offering 100 MB for free is apparently an invitation to abusers (DER! ) , which has caused us myriads of trouble since we started getting waves of new users. But we greatly appreciate all conscientous users such as yourself, and thus we feel terrible about the abrupt changes. This is as regrettable to us as it is to you.
But more and more Internet services are forced to do this as well. It doesn't mean we are greedy or mean, but the bills simply have to be paid... The alternative would be continued problems, no new users - and eventually, no service at all.
Regards,
Runbox Support