Okay, rather than argue over this and send mail overseas as well...
Suppose I was one of the first group of people to sign up... I did get to them pretty early in the game because some of my SEO contacts were made aware of them before the service opened. I got this agreement, and printed it out for future reference.
After a certain number of people sign up, they realise "Wow, we may not be able to do this later," and change the agreement so that they can back out of the free renewals. i.e. They add the "maybe you can renew free" clause you're speaking of.
I didn't keep up with domainzero after signing up, so it could have quite possibly changed more than once between then and now. Heh, they've proven they can't stick to one thing.
So maybe we just signed up at different times and got different agreements? Mine says nothing about "if this is available" or "maybe you can renew free".
Considering how drastically different their new policies are, it's very possible that's the case.
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Hmmm... just thought of something... DomainZero isn't responding to e-mail, so maybe I can get some info from Enom. DZ is a reseller for Enom, so maybe it's possible to get away from the "middlemonster".