I signed up for these guys with the basic package and all was fine until I tried to install a phpBB forum and I had trouble.. so I went to Live Help who helped me installed one for me, ok thats cool but when I tried to install other mysql-based scripts and none would work (mysql errors etc - had also doubled checked with 2 friends) and then they tried to have the cheek to try and get me to pay $50 to install other scripts! Oh and if I wanted database help they would tutor me for $100! lol.. so I decided to cancel and here we are 2 weeks later no refund in my hand, no phone/email contact etc.
Beware.
Beware.