RUN!!! RUN!!! RUN!!! from 123...
I just went through 48 hours of hell with 123 instantwebsitedesign.net. I ordered a FrontPage site, paying for a year to avoid the $19.99 setup- first of many mistakes. Only after ordering do you find out they don't give you an IP, only a subweb. Accepting that, I tried to access the server using FrontPage. Got the old "no extensions" error message. Wrote the webmaster (note- the phone number they list at HostSearch is non-working... of course I didn't find that out until much later when their email was bounced back from an over-quota Yahoo mailbox and I tried to call!), and asked for the extensions to be installed. He wrote back, stating the extensions were on, but I had to transfer the URL to his non-functioning (as far as I could tell...) server, claiming it is "well known" that you can't publish to an IP/subweb (which is pure BS- I have several IP only sites used for development.) I then sent him a URL where the site was on a subweb of an IP only server to prove he was wrong, and all he could do was say "this varies from host to host...". I was caught in a Catch-22- he claimed I had to transfer the URL to his server before I could publish to the server using FP (and the data result pages wouldn't work by FTPing the files). I couldn't transfer the URL until I had a working site on his server. I tried to explain this to him, but he wouldn’t listen or even acknowledge the issue.
To top it all off, he even started calling me names in subsequent emails.
Long story short- they never got me access to the server using FP, said they wouldn't give a full refund and directed me to the fine print- 35% of the monthly fees are kept, as is the $19.99 set up. I requested notification when they processed the refund, and am still waiting. I am filing with the credit card company, the Attorney General and the BBB. I have also alerted HostSearch that they have a non-working phone number listed. The webmaster even tried to bribe me into not posting negative reviews by offering a full refund if I wouldn't post any review, but I would rather waste the money and help others avoid this plague! (If you know of other places I can post warnings, please advise...)
BUYER BEWARE.
YOU GET WHAT OU PAY FOR!!!
[Edited by CRagsdell on 03-13-2001 at 05:32 PM]