Hmmm - Just a quote:
"Excuses are like a**holes, everyone has one, and they all stink. If you tell to many of them, people just get pooped out."
Look - if you spent your vacation fixing your server for 20 hours - then why is it still not online a week later? I guess that really falls back on your 99.9% uptime guarantee.
Because. It's not that simple..the issue was more than just that.
Your going to tell me not to try and grab a new client, heh - It's the sea man, learn to swim with the sharks. It's not my fault you screwed up, if anything all I can do is take advantage of it. I wasn't looking to make money - I was simply looking to provide him with a reliable solution, because it appears that you can't.
I don't remember this being the Paid Hosting Request section, nor the I need hosting thread. So please..
Now on the note of making something a bit more reliable - Host your main site on a different server, or simply host a last resort support system on one. Example
www.jewlzksupport.com.
You stated that you have been around for a while, have you ever considered maybe getting yourself a backup server? It's funny how you have this list of backups for clients and then mysteriously one client isn't. I wouldn't be surprised if you are saying that to all your clients right now.
WE DO!, but you know jack Isht. So you dont know what your talking about. How do you know we do/dont?
btw Mods - sorry that my quote was a bit rude.
Cheers,
Tyler