How exactly is a few bucks....i've lost my patience and my time.
and a few bucks
its a non-tangible good
i cant charge back from paypal, i guess
Shame your not showing it right now, - You cant provide the IPS & you wont refund the money?No Paulo, I definitely will not. People realize when someone who has been around these parts quite a lot longer than you. They also realize the amount of integrity and respect I have for clients when I receive it in return. Especially those who receive outrageous deals like this one.
Shame your not showing it right now, - You cant provide the IPS & you wont refund the money?
Then claim someone posted here before submitting a ticket, but the post is the ticket, Your removing the service becuase he submitted the ticket info?
(So far I have got that much)
Client should be refunded its that simple.
Why was it offered then?I couldn't provide some of the IP/s at the pricing I said.
I couldn't provide some of the IP/s at the pricing I said. I told Paulo that and told him I would credit his account for the IP's he didn't receive. He didn't think that was good enough. What can I do? We don't offer refunds because people use a server for 30 days and then decide they don't want it. I did everything I could to keep Paulo happy but he wasn't happy with anything. If he showed some respect I would be happy to give him a free month or even refund him, but I didn't receive that.
Mark - I have to agree with everyone else - He should be given a full refund, as you offered him something you could not provide. You are breaching the laws made to protect consumers in your local area.
Thats like saying: Heres a pack of cards. 10 are missing, but I am going to give you 5% of your payment back because of that. It would not happen, and would be illegal. This is the same.
He paid for a service he never got. Just refund him.
I couldn't provide some of the IP/s at the pricing I said. I told Paulo that and told him I would credit his account for the IP's he didn't receive. He didn't think that was good enough. What can I do?
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