I signed up at www.besthost1.com last week for a hosting plan at $123/year, including a "free" domain name registration.
After 2 days my server was "ready". In fact every day since the beginning there are some problems: FTP server not working, or HTTP server not working (My domain shares an IP with a few other domains). The custommer service is more than poor, the "live help" either is a simple form, either after 10 minutes waiting sends a message "network eror, try again". To get a reply by email takes some time, and the guy never knows nothing. In fact Besthost rents some boxes in Texas, and the guy is in Canada!
Seeing this, I decided to move fastly my new domain to a more reliable place. As I hadn't the management codes (the domain was registered by Besthost itself) I asked Besthost to send the codes to me. The guy "Daniel" told me "Contact FIDPAC domainorders@fidpac.com as FIDPAC cares of the domain name registrations"
I emailed FIDPAC a dozen of times. Got the first reply after my 6th email, STEVE GUNNELS told me "We don't give the management codes" !
The domain is registered under my name, I am the "admin contact". ANd this bas_ard doesn't want to send me the codes ! FIDPAC registers the domains with TUCOWS / OpenSRS.
I tried to get my management codes thru them, their automatic system told me to contact FIDPAC ! I sent fax and email to them and am waiting the reply, but Friday before 1st of May, etc etc...
Now seeing that, I told BESTHOST that I want use my "90 days money back guarantee", and of course that I want my domain name management codes. The crook Steve GUNNELS of FIDPAC replied They replied : "The money back will come AFTER 90 days" !!! And "I will be happy to send you your codes". But of course he didn't send anything.
About my $123, I believe I lost them, bah ! These crooks will anyway loose morewith the advertizing I will make to them.
But what can I do to get my codes ASAP ? I need to have my domain hosted quickly ! I believe there IS a way, as I am the admin contact for my domain. Anybody can help ?
Thank you,
Gerardo.
After 2 days my server was "ready". In fact every day since the beginning there are some problems: FTP server not working, or HTTP server not working (My domain shares an IP with a few other domains). The custommer service is more than poor, the "live help" either is a simple form, either after 10 minutes waiting sends a message "network eror, try again". To get a reply by email takes some time, and the guy never knows nothing. In fact Besthost rents some boxes in Texas, and the guy is in Canada!
Seeing this, I decided to move fastly my new domain to a more reliable place. As I hadn't the management codes (the domain was registered by Besthost itself) I asked Besthost to send the codes to me. The guy "Daniel" told me "Contact FIDPAC domainorders@fidpac.com as FIDPAC cares of the domain name registrations"
I emailed FIDPAC a dozen of times. Got the first reply after my 6th email, STEVE GUNNELS told me "We don't give the management codes" !
The domain is registered under my name, I am the "admin contact". ANd this bas_ard doesn't want to send me the codes ! FIDPAC registers the domains with TUCOWS / OpenSRS.
I tried to get my management codes thru them, their automatic system told me to contact FIDPAC ! I sent fax and email to them and am waiting the reply, but Friday before 1st of May, etc etc...
Now seeing that, I told BESTHOST that I want use my "90 days money back guarantee", and of course that I want my domain name management codes. The crook Steve GUNNELS of FIDPAC replied They replied : "The money back will come AFTER 90 days" !!! And "I will be happy to send you your codes". But of course he didn't send anything.
About my $123, I believe I lost them, bah ! These crooks will anyway loose morewith the advertizing I will make to them.
But what can I do to get my codes ASAP ? I need to have my domain hosted quickly ! I believe there IS a way, as I am the admin contact for my domain. Anybody can help ?
Thank you,
Gerardo.