Me and a mate wanted to open a host for a small private board we are members at
It would of been great but we ended our friendship to a note that my friend was a bossy brat. we chose East End Hosting cause it was cheap and it was one of those "Unlimited" resellers, i didn't believe it but i gave it a shot, like once in a million style thing.
the URL we had there was: ghostdirect.com
i can tell you this: their customer support sucks
their billing AND tech staff use the same account in their billing system (BTW they use WHMCS) i ordered their master reseller ($39.99) and whmcs install($9.99)
the setup was instant but when it came to setting up whmcs for me, thats were brains never came alive
they use the name "harry" as the support account they emailed me all the info, and told me it would take afew moments to do all the stuff, but they sent me a ticket stating if i ordered whmcs with the reseller.... do these techs even know what customers order ? like WTF
i told him i had order the install through their shopping cart, moron gives me the zip file and activation for whmcs through ticket. i would have to wait hours for it to be installed, so i just said screw that and got my mate to install it.
when i dissolved my friendship with my former friend i asked for a refund which should of taken moments. but i've been waiting about a week and a half.
this company is a laugh cause their stupidity is shown.
This was the first and only time i use resellers. Grr.
It would of been great but we ended our friendship to a note that my friend was a bossy brat. we chose East End Hosting cause it was cheap and it was one of those "Unlimited" resellers, i didn't believe it but i gave it a shot, like once in a million style thing.
the URL we had there was: ghostdirect.com
i can tell you this: their customer support sucks
their billing AND tech staff use the same account in their billing system (BTW they use WHMCS) i ordered their master reseller ($39.99) and whmcs install($9.99)
the setup was instant but when it came to setting up whmcs for me, thats were brains never came alive
they use the name "harry" as the support account they emailed me all the info, and told me it would take afew moments to do all the stuff, but they sent me a ticket stating if i ordered whmcs with the reseller.... do these techs even know what customers order ? like WTF
i told him i had order the install through their shopping cart, moron gives me the zip file and activation for whmcs through ticket. i would have to wait hours for it to be installed, so i just said screw that and got my mate to install it.
when i dissolved my friendship with my former friend i asked for a refund which should of taken moments. but i've been waiting about a week and a half.
this company is a laugh cause their stupidity is shown.
This was the first and only time i use resellers. Grr.