Session Start: Thursday, February 21, 2008
support@geekrack.net (support@geekrack.net)
XPLHost - Ryan (ryan@xplhost.com)
(4:15 PM) XPLHost - Ryan: what server does ahmed have
(4:15 PM) XPLHost - Ryan: www.webhost-warehouse.com
(4:21 PM) support@geekrack: He isnt with us as of yet
(4:21 PM) XPLHost - Ryan: oh
(4:21 PM) XPLHost - Ryan: is he getting a server from you soon?
(4:21 PM) support@geekrack: possibly
(4:21 PM) XPLHost - Ryan: nice
(4:22 PM) XPLHost - Ryan: how many clients do you guys have, you dont have to answer this if you dont want to
(4:22 PM) support@geekrack: 185
(4:22 PM) XPLHost - Ryan: all dedicated clients?
(4:22 PM) support@geekrack: about 85-90% are
(4:23 PM) XPLHost - Ryan: wow
(4:23 PM) XPLHost - Ryan: so where did you say you get your servers from?
(4:23 PM) support@geekrack: burst.net
(4:23 PM) XPLHost - Ryan: how come you have a better price than they do?
(4:24 PM) support@geekrack: negotiated pricing with them
(4:24 PM) XPLHost - Ryan: ah, nice
(4:25 PM) XPLHost - Ryan: CPU: Pentium D™ 925 3.0GHZ 800FSB
---1CPU DUAL-CORE (2x1MB CACHE)
(4:25 PM) XPLHost - Ryan: is this the server you ordered me?
(4:25 PM) XPLHost - Ryan: Intel Dual Core Pentium D
(4:25 PM) support@geekrack: sure is
(4:26 PM) XPLHost - Ryan: just so that you know, you have it advertised wronge, you have it advertised as 1GB ram, and it says 2GB on their website
(4:26 PM) XPLHost - Ryan:
(4:26 PM) support@geekrack: no there is 2 different servers
(4:26 PM) support@geekrack: one has 2gb
(4:26 PM) support@geekrack: one only has 1
(4:26 PM) support@geekrack: which is the one on sale
(4:27 PM) XPLHost - Ryan: whats that, the closeout servers?
(4:29 PM) support@geekrack: I never work with em
(4:29 PM) support@geekrack: lower end boxes mostly
(4:30 PM) XPLHost - Ryan: where are they found at?
(4:31 PM) support@geekrack: I dont have any in stock the cheapest ones i have is http://geekrack.net/dedispecials.php
(4:31 PM) XPLHost - Ryan: oh yeah
(4:31 PM) XPLHost - Ryan: the one with 2gb ram is 71.99 on ur website
(4:31 PM) XPLHost - Ryan: 99.00 on their website
(4:31 PM) XPLHost - Ryan: u get good savings
(4:32 PM) support@geekrack:
(4:32 PM) XPLHost - Ryan: when matt did ur integration, do you know what files he modified? he did one for me, but im not sure what he modified, im still trying to find it
(4:34 PM) support@geekrack: header.tpl footer.tpl and style.css in the theme you are using
(4:34 PM) XPLHost - Ryan: i looked, i didnt see any modifications
(4:34 PM) XPLHost - Ryan: lol
(4:34 PM) support@geekrack: which theme?
(4:34 PM) XPLHost - Ryan: default
(4:35 PM) XPLHost - Ryan: how can i tell which theme im using?
(4:35 PM) XPLHost - Ryan: oh i see
(4:44 PM) XPLHost - Ryan: Hey, Im comming up with prices for my vps'es right now
(4:44 PM) XPLHost - Ryan: how much can you sell me internal licenses for the following
(4:45 PM) XPLHost - Ryan: cPanel + WHM
Pleask 10 Domains
Plesk 30 Doimains
Plesk 100 Domains
plesk Unlimited Domains
Direct Admin
Fantastico
(4:47 PM) XPLHost - Ryan: also ServerCP
(5:34 PM) XPLHost - Ryan: you able to get me a price?
(5:34 PM) support@geekrack: yes give me a few working on tickets
(5:35 PM) XPLHost - Ryan: k
(9:13 PM) XPLHost - Ryan: YOU HAVE A PROBLEM WITH YOUR SITE
Session Start: Friday, February 22, 2008
support@geekrack.net (support@geekrack.net)
XPLHost - Ryan (ryan@xplhost.com)
(11:04 AM) XPLHost - Ryan: Hello, are you there?
(11:04 AM) XPLHost - Ryan: I need a price on something
(11:13 AM) support@geekrack: Sure whats up
(11:14 AM) XPLHost - Ryan: I need a price on a Internal VPS license for the following control panels
(11:14 AM) XPLHost - Ryan: cPanel
Pleask - please list the price of whatever you offer domain wise
Direct Admin
any other control panel you may offer
fantastico
(11:17 AM) XPLHost - Ryan: Im guessing cPanel is $9.99
(11:17 AM) XPLHost - Ryan: and im not sure about the others
(11:18 AM) support@geekrack: You will have to give me just a sec to get complete listings on them
(11:19 AM) XPLHost - Ryan: ok, can you also keep in mind that im going to be using it for resale of my VPS servers
(11:42 AM) XPLHost - Ryan: did you get a price?
(11:52 AM) XPLHost - Ryan: Did you get the list of prices yet? i really need them, im seting up my pricing
(12:53 PM) XPLHost - Ryan: hello, is anyone there?
(1:06 PM) XPLHost - Ryan: did you know that your billing pannel is down
(1:06 PM) XPLHost - Ryan: i had teh same problem with mine as well when i updated
Session Start: Friday, February 22, 2008
support@geekrack.net (support@geekrack.net)
XPLHost - Ryan (ryan@xplhost.com)
(6:33 PM) XPLHost - Ryan: Hello, are you there, i got someone interested in a server
Session Start: Friday, February 22, 2008
support@geekrack.net (support@geekrack.net)
XPLHost - Ryan (ryan@xplhost.com)
(9:58 PM) XPLHost - Ryan: Hello, are you there?
Session Start: Saturday, February 23, 2008
support@geekrack.net (support@geekrack.net)
XPLHost - Ryan (ryan@xplhost.com)
(1:48 PM) XPLHost - Ryan: Hello, I was wondering if my server has been setup?
Session Start: Sunday, February 24, 2008
support@geekrack.net (support@geekrack.net)
XPLHost - Ryan (ryan@xplhost.com)
(10:49 AM) XPLHost - Ryan: Hello, I havent received my server details yet, did you get it by any chance
(10:50 AM) support@geekrack: Yes, its been sent out already
(11:10 AM) XPLHost - Ryan: are port's 8888 and 8887 open in the firewall
(11:14 AM) support@geekrack: There isnt a firewall installed by default
(11:14 AM) XPLHost - Ryan: how do i remove it?
(11:14 AM) XPLHost - Ryan: or open ports
(11:14 AM) support@geekrack: There isnt one installed
(11:14 AM) XPLHost - Ryan: oh
(11:14 AM) XPLHost - Ryan: ok
(11:14 AM) XPLHost - Ryan: also, do you know how i would edit /etc/grub.conf using command line
(11:14 AM) XPLHost - Ryan: what is the command i would use
(11:15 AM) support@geekrack: nano pico or vi
(11:15 AM) support@geekrack: so example
(11:15 AM) support@geekrack: nano /etc/grub.conf
(11:16 AM) XPLHost - Ryan: ok, then how do i save my changes?
(11:17 AM) support@geekrack: hit ctrl+x
(11:17 AM) support@geekrack: then hit y
(11:17 AM) XPLHost - Ryan: ok, thank you
(11:17 AM) XPLHost - Ryan: and to restart the server, i just use command reboot correct?
(11:17 AM) support@geekrack: yes
(11:17 AM) XPLHost - Ryan: ok, thank you so much
(11:19 AM) XPLHost - Ryan: i have a question, i was downloading hyperVM and i accidently started to past something into putty, will it stop my installation
(11:19 AM) support@geekrack: no it shouldnt stop the install
(11:21 AM) XPLHost - Ryan: is there a way that i can get back to view the process of the installation
(11:22 AM) support@geekrack: not if you exited the install
(11:42 AM) XPLHost - Ryan: i have a question, i keep getting the following error, what should i do, if you know
(11:42 AM) XPLHost - Ryan: Installing packages which lxlighttpd zip unzip lxphp lxzend curl mysql mysql-server mysqlclient10...
Loading "installonlyn" plugin
Setting up Install Process
Setting up repositories
(11:42 AM) XPLHost - Ryan: and it keeps repeating htis
(11:42 AM) support@geekrack: thats not an error, its trying to connect to the repositories to install the apps
(11:43 AM) XPLHost - Ryan: what does it mean that it isnt connecting
(11:43 AM) XPLHost - Ryan: what do i have to do
(11:43 AM) support@geekrack: nothing at all, if it was a timeout error it would tell you
(11:46 AM) XPLHost - Ryan: i also get this error
(11:46 AM) XPLHost - Ryan: Up2date Gave Error...
(11:47 AM) XPLHost - Ryan: Reading repository metadata in from local files
Parsing package install arguments
Nothing to do
Up2date Gave Error... Trying Again...
Installing packages which lxlighttpd zip unzip lxphp lxzend curl mysql mysql-server mysqlclient10...
Loading "installonlyn" plugin
Setting up Install Process
Setting up repositories
(12:00 PM) XPLHost - Ryan: what is the uplink speed on my server? 100MBS
(12:01 PM) support@geekrack: 100MBPS
(12:01 PM) XPLHost - Ryan: great
(12:02 PM) XPLHost - Ryan: thanks
(12:07 PM) XPLHost - Ryan: how do i acess my server from online
(12:07 PM) XPLHost - Ryan: like a web address
(12:09 PM) XPLHost - Ryan: because when i go here, it doesnt load http://66.197.151.133
(12:48 PM) XPLHost - Ryan: hey are you there, i have a problem that i need the datacenter to handle
(12:52 PM) support@geekrack: whats the issue
(1:14 PM) XPLHost - Ryan: you there
(1:49 PM) XPLHost - Ryan: u there
(1:49 PM) support@geekrack: im here
(1:49 PM) XPLHost - Ryan: did you receive my ticket
(1:50 PM) XPLHost - Ryan: I asked if you could have my server set up for a openVZ network, i do not think that i should have to pay to have the server reimaged and repartitioned as that should have been taken care of when i asked for a openVZ network support
(1:51 PM) support@geekrack: We install hypervm on systems with the same partitions schematics as that one all the time with no problem
(1:52 PM) XPLHost - Ryan: yes, it will install but it will not allow you to create the VPS
(1:54 PM) support@geekrack: so you want us to load it with no swap partition at all correct
(1:55 PM) XPLHost - Ryan: Hold on, Im gonna have matt take a quick look at it. he already has HyperVm and creates his own VPS servers. I will let you know what he says
(2:04 PM) XPLHost - Ryan: I found a error on your site
(2:04 PM) XPLHost - Ryan: http://geekrack.net/reseller.php
(2:05 PM) XPLHost - Ryan: Looking to start your very on webhosting firm?
(2:07 PM) XPLHost - Ryan: So do you use HyperVM?
(2:09 PM) support@geekrack: No we user Virtuozzo
(2:09 PM) support@geekrack: *use
(2:09 PM) XPLHost - Ryan: ok, i just got done with matt and he showed me something
(2:09 PM) XPLHost - Ryan: /dev/sda6 1019208 1019204 0 100% / ß reason why you can’t create any vps accounts.
(2:10 PM) XPLHost - Ryan: so I am going to need it reportioned
(2:12 PM) XPLHost - Ryan: Could you make /dev/sda6 200GB
(2:24 PM) XPLHost - Ryan: Ok, i have submited a new support ticket asking for this to be reimaged an reportioned
(2:24 PM) XPLHost - Ryan: i also included what i need in the ticket
(2:34 PM) support@geekrack.net is now Offline
(2:34 PM) support@geekrack.net is now Online
(2:35 PM) XPLHost - Ryan: Please check my new ticket, Instead of a 200GB partition, i would only like a 20 GB partition
(2:44 PM) XPLHost - Ryan: are you there?
(2:50 PM) XPLHost - Ryan is now Online
(2:50 PM) XPLHost - Ryan has changed his/her name to "Ryan || XPLHost.com"
(2:50 PM) Ryan || XPLHost.: Hello, are you there, my msn is being funny
(2:51 PM) Ryan || XPLHost.: i had to sign on with the old vertion so that it doesnt act funny
(2:53 PM) support@geekrack.net has changed his/her status to Busy
(3:17 PM) Ryan || XPLHost.: yes there is
(3:17 PM) Ryan || XPLHost.: i said that i needed it reportioned
(3:17 PM) Ryan || XPLHost.: and i needed /dev/sda6 to have 20GB
(3:18 PM) support@geekrack: we don't re-partition them i can os reload this for you but not partiton it
(3:18 PM) Ryan || XPLHost.: but i need it repartitioned because i need the /dev/sda6 to have 20GB
(3:18 PM) Ryan || XPLHost.: could you contact burst
(3:20 PM) support@geekrack: They wont perform a repartition on it either they will do a os reload on it as well
(3:23 PM) Ryan || XPLHost.: well, im gonna need to cancel it and get my money back them, because i need to be able to run hypervm on it, and the only way that i can do that is by having /dev/sda6 reportioned with 20GB
(3:23 PM) support@geekrack: Unfortunately we do not offer a refund on dedicated servers
(3:24 PM) support@geekrack: You can partition the box via remote access or we can reload the os on the box and set the partitions that way as well.
(3:24 PM) Ryan || XPLHost.: yes, that is what i would like done
(3:26 PM) Ryan || XPLHost.: as long as i can get /dev/sda6 to have 20GB, i dont care what we have to do
(3:26 PM) Ryan || XPLHost.: repartition and reimage
(3:26 PM) Ryan || XPLHost.: i dont care
(3:26 PM) Ryan || XPLHost.: but i just cannot be waiting around on it, i need this done
(3:28 PM) support@geekrack: This will be carried out in the order it was recieved, give me the exact listing on how you want the server partitioned
(3:30 PM) Ryan || XPLHost.: the "/" partion needs to be 20 gb
(3:30 PM) Ryan || XPLHost.: then the /vz drive can have all the unneeded space
(3:31 PM) Ryan || XPLHost.: then just leave the other partitions the standard size
(3:31 PM) Ryan || XPLHost.: so basicaly i need the following...
(3:31 PM) Ryan || XPLHost.: the "/" partion needs to be 20 gb
everything else needs to be the standard
(3:32 PM) support@geekrack: Please send me the exact partitionig scheme that you want set so that it will be done correctly
(3:33 PM) Ryan || XPLHost.: i want...
the "/" partion needs to be 20 gb
everything else needs to be the standard