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/Peo, FreeWebSpace.net
Never, ever pay for a domain knowing that you will not have access to DNS management. You have to request your host to change your DNS? That is total ridicule.
The better - always have a seperate provider for domains (such as cheap godaddy), never buy it as a package from a hosting service.
redz, good for you. Hope you have their data or they are going to be pissed!
Anyway, we ahev a reputation to protect and is prepared to write everything off and tell our client to start from scratch if they have to. Waiting endlessly is not a good business decision at all.
Shouldn't pivotal say something? Its always bad to keep clients in the dark.